Maintain customers/third party‘s stock card record accurately.
Issue Goods Return Memo and Credit Note upon required.
Liaise with Marketing Dept and assist in sales order arrangement including issue Customer Order Form, checking customer’s PO, contact customers and etc.
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Maintain customers/third party‘s stock card record accurately.
Issue Goods Return Memo and Credit Note upon required.
Liaise with Marketing Dept and assist in sales order arrangement including issue Customer Order Form, checking customer’s PO, contact customers and etc.
...
Maintain customers/third party‘s stock card record accurately.
Issue Goods Return Memo and Credit Note upon required.
Liaise with Marketing Dept and assist in sales order arrangement including issue Customer Order Form, checking customer’s PO, contact customers and etc.
...
Job Description At Broad-link Logistics we owe our success to deliver quality, efficiency and knowledgeable services to our customer with high reliability. To continuously improve our customer experience, we are seeking a Customer Service Executive who are passion and who has a customer-oriented attitude to help us to deliver high-class customer service. As an ideal candidate, you'll need to have the ability to communicate and address to customer problem in a fast-paced and changing environment. The focus is to enhance customer experience and communicate customer needs to stakeholders and understand customer needs.
Qualification and experience requirements
· Minimum of a SPM, Diploma or equivalent in business or a departmentally related field; or
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
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Ensure goods pick lists are issued based on the FIFO principle and enforce warehouse adherence to it
Coordinate with other departments to schedule deliveries and pickups according to customer requirements, managing and controlling On Time in Full (OTIF) performance.
Lead periodic stock inventory checks and reconciliations to ensure compliance with corporate and regulatory requirements and to maintain high inventory accuracy.
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Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents
...