Become a Data Management Specialist: Accurately manage and input critical export data, adhering to our established Export Standard Operating Procedures to ensure compliance and efficiency.
Drive Booking Efficiency: Independently create and manage Quick Bookings within the CargoWise system, utilizing booking confirmations to initiate the shipment process.
Oversee Shipment Consolidation: Take ownership of consolidation registrations and generate precise Shipper's instructions, ensuring clear communication for seamless handling.
...
Serve as a Key Information Contact: Proactively respond to information inquiries with accuracy and efficiency, and effectively access and manage relevant shipment documentation.
Champion Accuracy and Collaboration: Conduct thorough quality checks on completed work to guarantee accuracy and proactively communicate with internal and external stakeholders via email to ensure smooth operations.
Maintain Data Integrity: Uphold the highest standards of confidentiality for sensitive customer and company information.
...
At EasyParcel, we're more than just a logistics platform. We're helping over 1.5 million businesses and individuals simplify delivery across Malaysia and beyond. As we continue to grow, we're looking for a driven Sales Manager who is passionate about building high-performing teams and driving business growth.
We are looking for a Customer Service Executive to support daily operational and administrative activities, including data entry, coordination, documentation, and reporting. The role ensures smooth workflow between internal teams and external stakeholders while maintaining accuracy, timeliness, and compliance with company procedures.
Understand client supply chain needs, pitch relevant logistics services, and coordinate internally to ensure smooth service delivery.
Resolve customer complaints effectively, prepare countermeasure reports for issues, and develop contingency plans to prevent delivery disruptions.
Prepare operational reports for management and ensure all sales activities comply with company policies, safety standards, and government regulations.
...
Coordinate demand requirements across sales companies, divisions, and, if applicable, production within the network.
Monitor delivery reliability of production sites or suppliers and timely communicate to sales and demand carriers in case of expected or existing shortages.
Participate in initiating measures in the event of expected or existing supply shortages.
...
Independently coordinate demand requirements from sales companies, divisions, and possibly production within thenetwork.
Monitor delivery reliability of production sites or suppliers and timely communicate to sales and demand carriers in caseof expected or existing shortages.
Independently initiate shortage management and coordinate measures to minimize shortages with relevant interfaces.
...