Coordinate with logistics and transportation teams to ensure timely and cost-effective movement of goods, both inbound and outbound.
Develop and implement safety procedures and protocols to ensure a safe working environment for all warehouse personnel, conducting regular safety training and inspections.
Manage order fulfillment processes, ensuring accuracy and timeliness in picking, packing, and shipping orders to meet customer demands.
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Warehouse Management
Inventory Control
Team Leadership
Logistics Coordination
Order Fulfillment
Safety Procedures
Performance Monitoring
Problem-Solving
Shipping and Receiving
Staff Training
At least 5 years of experience in Logistics / Warehouse Management.
Excellent knowledge in different functional areas of transportation, warehouse, distribution, inventory & management planning etc.
Proven ability to operationalize warehouse and internal logistics strategy to ensure day to day warehouse performance is consistently maintained and effectively integrated the ability to proactively and efficiently scale operations in line with business needs.
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Command the product procurement process and stock ordering, guaranteeing reliable product availability while proactively implementing strategies to minimize out-of-stock events and mitigate overstock exposure.
Partner closely with commercial leadership, applying a deep understanding of marketing plans and brand promotional calendars to ensure supply chain readiness for flash sales, mega-campaigns, and live commerce events.
Design and oversee rigorous inventory control policies, directing routine and ad-hoc stock audits to maintain uncompromising accuracy and data integrity across warehouse management systems.
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Identify and escalate discrepancies in inventory or billing to maintain data accuracy and smooth operations.
Contribute to process improvement by gathering data, supporting system testing (UAT), and sharing feedback on operational challenges.
Maintain documentation for audits and compliance, while collaborating with internal teams and centres to resolve issues and support daily operations.
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Collaborate with inter-department to resolve operational difficulties, challenges or complaint.
Liaise and coordinate with transporters on the transportation, shipping, and delivery activities to ensure timely and cost-effective distribution.
Manage all aspects of the stock delivery processes, including scheduling, routing, tracking shipments and also handling full set of shipping documentation.
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Independently prepare and present reports to international teams and management, delivering clear updates and actionable insights on logistics performance and key metrics.
Identify opportunity, risk and issue with suggestion or solution recommendation and immediate or prolong impact implementation.
Manage and ensure continuous smooth import & export process in comply with the departmental guidelines. Support and assist in logistic planning for special commodities such as FDA, and CE on regulated items.
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Leadership & Coaching: Lead, mentor, and upskill the warehouse team. You will be responsible for fostering a culture of teamwork, safety (SHE), and accountability.
Cross-Functional Collaboration: Act as the key bridge between Procurement, Service, and Commercial teams to coordinate order fulfilment and resolve supply issues.
Data & Documentation: Maintain meticulous records for audits and utilize data-driven insights to improve inventory turnover and reduce waste.
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Command the product procurement process and stock ordering, guaranteeing reliable product availability while proactively implementing strategies to minimize out-of-stock events and mitigate overstock exposure.
Partner closely with commercial leadership, applying a deep understanding of marketing plans and brand promotional calendars to ensure supply chain readiness for flash sales, mega-campaigns, and live commerce events.
Design and oversee rigorous inventory control policies, directing routine and ad-hoc stock audits to maintain uncompromising accuracy and data integrity across warehouse management systems.
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Automation Roadmap: Assist the Manager in identifying manual "logic" in regional reporting and translating it into technical requirements for IT to automate.
Dashboard Ownership: Own the accuracy of regional trade dashboards, ensuring that the "story" behind the numbers is visible and accurate for management.
Exception Management: Refine the "management by exception" process, training the team to flag only high-risk anomalies rather than manually checking routine transactions.
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