Respond to customer inquiries and handle basic feedback or complaints politely
Making sure the Front counter is free from clutter and any files and/or paperwork, creating a clean and tidy environment for the Customer to view and experience when they place an order.
Operate POS system to process payments via cash, card, or e - wallets.
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Good communication and interpersonal skills
Customer service
Teamwork
Taking and processing customer orders
Basic food & beverage service knowledge
Ability to handle customer enquiries and requests
Team Collaboration: Work with marketing and production teams to coordinate live events, ensuring alignment with broader marketing strategies.
Performance Analysis: Monitor and analyze the performance of live streams, gathering feedback and insights to improve future sessions.
Representation: Serve as the face of the brand during live events, representing the organization at virtual conventions, collaborations, and promotional events.
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Cocktail and beverage preparation
Knowledge of spirits
wines
beers and other beverages
Basic cocktail-making techniques
Bar setup and closing procedures
Garnishing and drink presentation
Inventory and stock handling
Good customer service and communication skills
Ability to work efficiently under pressure
Teamwork and coordination
Act as a brand ambassador by conducting outreach around IOI City Mall, distributing promotional materials, and introducing Lausanjee to potential customers outside the store.
Proactively engage with customers during their visit to gather feedback on food quality and service experience, ensuring continuous improvement.
Maintain cleanliness and organization of the dining area, ensuring tables are promptly cleared and cleaned. Uphold hygiene and food safety standards at all times.
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Team Collaboration: Work with marketing and production teams to coordinate live events, ensuring alignment with broader marketing strategies.
Performance Analysis: Monitor and analyze the performance of live streams, gathering feedback and insights to improve future sessions.
Representation: Serve as the face of the brand during live events, representing the organization at virtual conventions, collaborations, and promotional events.
...
Customer Service
Teamwork
Communication Skills
Time Management
Attention to Detail
Food Safety Knowledge
Cleaning and Sanitization
Food Handling
Communication
Are you obsessed with the fast-paced world of social commerce? Do you know what it takes to make a livestream look flawless, engaging, and high-energy? We are looking for a Live Host Moderator / Operations Specialist to be the mastermind behind the camera!
In this role, you won't just be pushing buttons—you will be the director of the show. You will manage the technical flow, coordinate with our on-screen talent, and optimize live features on TikTok Shop and Shopee to drive massive engagement. If you love the thrill of live production and want to shape the future of E-commerce (especially in the exciting beauty and skincare space!), we want you on our team.
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