18 Live Chat Support Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl

Showing 18 jobs results for "live chat support"
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  • Build and maintain good relationships with customers by providing friendly and personalized service.
  • Accurately update customer information, enquiries, and order records in the system.
  • Coordinate with internal departments (sales, warehouse, logistics, and marketing) to ensure customer requests are handled promptly. ...
Posted
7 days ago
  • Build and maintain good relationships with customers by providing friendly and personalized service.
  • Accurately update customer information, enquiries, and order records in the system.
  • Coordinate with internal departments (sales, warehouse, logistics, and marketing) to ensure customer requests are handled promptly. ...
Posted
10 days ago
WFH
  • Maintain good relationships with potential customers
  • Provide accurate information about products, services, and company policies
  • Work closely with team members to support and manage corporate events professionally when required ...
Posted
a month ago

Singapore

  • Escalate complex cases to the relevant departments for further assistance.
  • Record and update customer interactions and service requests in the CRM system.
  • Assist with appeals, recommendations and case follow-ups when required. ...
Posted
6 days ago

Outram

Posted
11 days ago

Outram

Posted
11 days ago

KL City

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bukit Jalil (Near with LRT Bukit Jalil) ...
Posted
11 days ago

KL City

  • Monitor live chat conversations and provide real-time support and guidance to agents.
  • Conduct coaching sessions, performance reviews, and regular team briefings.
  • Track and analyze key performance indicators (KPIs), including response time, resolution rate, customer satisfaction, and quality scores. ...
Posted
17 days ago

KL City

  • Comfortable working with KPIs, dashboards and performance metrics
  • Strong coaching and people-management skills
  • Customer-centric, proactive and solution-oriented ...
Posted
17 days ago

KL City

  • Proven ability to manage multiple simultaneous customer conversations through chat-based support platforms
  • Experience in BPO, customer experience, digital services, technology, e-commerce, or similar environments is preferred
  • Familiarity with CRM systems, ticketing platforms, and digital customer support tools ...
Posted
21 days ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
2 days ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
6 days ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
7 days ago

DATAEXPERT TECHNOLOGY SDN. BHD.

Suriaman 2A

Posted
10 days ago
  • Sharpen measurable skills by tracking view counts, engagement rates, and conversion touchpoints from each session.
  • Gain hands-on editing experience and content planning that prepares you for junior roles in marketing and content.
  • Love cars and online stages? Join us as a Live Hosting / Marketing intern where you turn vehicle features into compelling on-camera stories. GOODLIFE SDN BHD (M) sells automotive value and trust, and working with us at GOODLIFE SDN BHD (M) you will help customers connect with cars in real time through friendly, informative livestreams. ...
Posted
a day ago

KL City

  • Develop leadership-ready habits by owning small process improvements and helping peers with knowledge base updates.
  • Sharpen your career options for roles in customer success, e-commerce operations, or social commerce support.
  • Want to turn everyday customer chats into moments that leave a good impression? Join our close-knit marketing team working with us at MCM NOVA MARKETING SDN. BHD. We help brands sell online and keep customers coming back by answering questions clearly and kindly across social and e-commerce channels. ...
Posted
14 days ago

KL City

  • Sharpen content creation skills by scripting segments, managing pacing, and adapting to live feedback.
  • Gain measurable results experience by tracking view, engagement, and conversion metrics to improve show performance.
  • Ready to bring energy, charm, and clear communication to live audiences? We are VivastarEntertainment, a fast-moving media and marketing team that creates live shopping, product showcases, and entertainment streams that connect brands with real people. You'll find meaning working with us at VivastarEntertainment because our shows help local creators and brands reach fans across Malaysia. ...
Posted
23 days ago