6 Live Chat Support Jobs in Federal Territory - October 2026 - High Salaries

Showing 6 jobs results for "live chat support" in Federal Territory
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KL City

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bukit Jalil (Near with LRT Bukit Jalil) ...
Posted
11 days ago

KL City

  • Monitor live chat conversations and provide real-time support and guidance to agents.
  • Conduct coaching sessions, performance reviews, and regular team briefings.
  • Track and analyze key performance indicators (KPIs), including response time, resolution rate, customer satisfaction, and quality scores. ...
Posted
17 days ago

KL City

  • Comfortable working with KPIs, dashboards and performance metrics
  • Strong coaching and people-management skills
  • Customer-centric, proactive and solution-oriented ...
Posted
17 days ago

KL City

  • Proven ability to manage multiple simultaneous customer conversations through chat-based support platforms
  • Experience in BPO, customer experience, digital services, technology, e-commerce, or similar environments is preferred
  • Familiarity with CRM systems, ticketing platforms, and digital customer support tools ...
Posted
21 days ago

KL City

  • Develop leadership-ready habits by owning small process improvements and helping peers with knowledge base updates.
  • Sharpen your career options for roles in customer success, e-commerce operations, or social commerce support.
  • Want to turn everyday customer chats into moments that leave a good impression? Join our close-knit marketing team working with us at MCM NOVA MARKETING SDN. BHD. We help brands sell online and keep customers coming back by answering questions clearly and kindly across social and e-commerce channels. ...
Posted
14 days ago

KL City

  • Sharpen content creation skills by scripting segments, managing pacing, and adapting to live feedback.
  • Gain measurable results experience by tracking view, engagement, and conversion metrics to improve show performance.
  • Ready to bring energy, charm, and clear communication to live audiences? We are VivastarEntertainment, a fast-moving media and marketing team that creates live shopping, product showcases, and entertainment streams that connect brands with real people. You'll find meaning working with us at VivastarEntertainment because our shows help local creators and brands reach fans across Malaysia. ...
Posted
23 days ago