38 Live Chat Jobs in Malaysia | Job Vacancies | October 2026 | Ricebowl

Showing 38 jobs results for "live chat"
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SRG Asia Pacific Sdn. Bhd.

Bangsar South

  • Handle multiple chat sessions simultaneously while maintaining quality service.
  • Escalate complex issues to the appropriate department when necessary.
  • Maintain detailed records of customer interactions in the system. ...
Posted
8 days ago

KL City

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bukit Jalil (Near with LRT Bukit Jalil) ...
Posted
2 days ago

KL City

  • Probationary period is minimum 5 months including training
  • Training Completion Allowance RM200 upon completion of your training,
  • RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
2 days ago

KL City

  • Monitor live chat conversations and provide real-time support and guidance to agents.
  • Conduct coaching sessions, performance reviews, and regular team briefings.
  • Track and analyze key performance indicators (KPIs), including response time, resolution rate, customer satisfaction, and quality scores. ...
Posted
7 days ago

KL City

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bukit Jalil (Near with LRT Bukit Jalil) ...
Posted
11 days ago

KL City

  • Probationary period is minimum 5 months including training
  • Training Completion Allowance RM200 upon completion of your training,
  • RNR (Rewards and recognition allowance of up to RM200.00) – based on your KPI performance ...
Posted
14 days ago

Bangsar South

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bangsar South ...
Posted
2 days ago

KL City

  • Comfortable working with KPIs, dashboards and performance metrics
  • Strong coaching and people-management skills
  • Customer-centric, proactive and solution-oriented ...
Posted
7 days ago

Bangsar South

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bangsar South ...
Posted
10 days ago

Bangsar South

  • Document interactions and update customer records in the system
  • Collaborate with team members to ensure consistent and high-quality service
  • Working Location: Bangsar South ...
Posted
13 days ago

Outram

Posted
a day ago
  • Triage support and billing inquiries and direct customers to the appropriate channels
  • Understanding of technology industry
  • Call center experience ...
Posted
7 days ago

Singapore

  • Escalate complex cases to the relevant departments for further assistance.
  • Record and update customer interactions and service requests in the CRM system.
  • Assist with appeals, recommendations and case follow-ups when required. ...
Posted
11 days ago

KL City

  • Proven ability to manage multiple simultaneous customer conversations through chat-based support platforms
  • Experience in BPO, customer experience, digital services, technology, e-commerce, or similar environments is preferred
  • Familiarity with CRM systems, ticketing platforms, and digital customer support tools ...
Posted
12 days ago
WFH
  • Maintain good relationships with potential customers
  • Provide accurate information about products, services, and company policies
  • Work closely with team members to support and manage corporate events professionally when required ...
Posted
19 days ago

Singapore

  • Ensure effective and timely follow-up on matters as promised to customers and financial representatives.
  • Assess appeals and prepare recommendations for Managers, Heads or HODs.
  • Perform additional or overtime duties during operational exigencies when required. ...
Posted
18 days ago

Singapore

  • Liaise with internal teams, including Claims and Operations, to investigate enquiries, resolve complex cases and meet service commitments.
  • Maintain complete and accurate records of customer interactions, service requests and follow-up actions in CRM and operational systems.
  • Contribute to service improvements, process reviews and departmental initiatives, including system enhancements and UAT where required. ...
Posted
6 days ago
WFH
  • Maintain good relationships with potential customers
  • Provide accurate information about products, services, and company policies
  • Work closely with team members to support and manage corporate events professionally when required ...
Posted
a month ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
11 days ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
18 days ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
18 days ago

Outram

Posted
a month ago

Singapore

  • Ensure effective and timely follow-up as promised to customers / financial representatives
  • Assess appeals and put up recommendation to Managers/Head/HOD
  • Perform additional or overtime duties during operational exigencies when required ...
Posted
a month ago

Singapore

  • Ensure effective and timely follow-up as promised to customers / financial representatives
  • Assess appeals and put up recommendation to Managers/Head/HOD
  • Perform additional or overtime duties during operational exigencies when required ...
Posted
a month ago

Singapore

  • Ensure timely follow-up on enquiries and escalate when necessary.
  • Assess appeals and provide recommendations to management.
  • Support additional duties during operational needs or peak periods. ...
Posted
25 days ago

Singapore River

Posted
2 days ago

ADA Data AI Commerce Solutions Sdn. Bhd.

KL City

  • Work closely with clients and cross-functional teams to align on visuals, promotions, and livestream objectives.
  • Build and maintain strong relationships with livestream hosts.
  • Manage host scheduling based on client livestream slots. ...
Posted
19 days ago