46 Live Chat Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl
Showing 46 jobs results for
"live chat customer service"
在线客服 Live Chat Customer Service
Company Confidential
MYR3,000 - MYR4,000 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Collaborate closely with internal departments to ensure smooth communication and information flow.
- Provide feedback and suggestions from the customer’s perspective to help improve user experience.
- Complete tasks assigned by supervisors efficiently and with a strong sense of responsibility. ...
Posted
a day ago
MYR2,800 - MYR3,700 Per Month
Fresh Graduates
Near Train Station
- Take ownership of customer issues and coordinate with internal teams to ensure timely resolution.
- Manage customer cases and service requests while maintaining accurate records.
- Monitor and track shipments, providing customers with real-time updates. ...
Posted
11 days ago
Chat Available
Live Chat | Technical Customer Service - English Speaker
MYR2,800 - MYR4,000 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
- Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
- Build sustainable relationships and engage customers by taking the extra mile ...
Posted
38 minutes ago
Customer Service (Live Chat / Email / Call) - Basic up to 4.5k - KL Sentral
MYR4,300 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner ...
Posted
a day ago
Chat Available
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- · Keep records of customer interactions, process customer accounts and file documents
- · Follow communication procedures, guidelines and policies
- · Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; · selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution ...
Posted
4 days ago
Chat Available
MYR3,500 - MYR4,500
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Identify and assess customers' needs to achieve satisfaction, offering appropriate solutions and alternatives.
- Process orders, forms, applications, and requests accurately and efficiently.
- Follow communication procedures, guidelines, and policies to ensure consistent customer service. ...
Posted
2 days ago
Chat Available
Ecommerce Customer Service
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
2 days ago
Chat Available
Customer Service Executive (Online Gaming)
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor player activities and report suspicious behavior, bugs, or violations of platform policies.
- Escalate complex issues to relevant departments such as Technical Support, Operations, or Risk Management.
- Maintain accurate records of customer interactions and resolutions in the system. ...
Posted
2 days ago
MYR8,000 - MYR8,350 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Monitor pending tickets and ensure timely resolution per SLAs.
- Provide regular updates to customers until issues are fully resolved.
- Maintain accurate logs of customer interactions and resolutions. ...
Posted
6 days ago
Chat Available
MYR2,800 - MYR3,800 Per Hour
Near Train Station
- Provide product information and recommendations to customers, leveraging product knowledge to assist them in making informed purchasing decisions.
- Maintain a high level of product knowledge and company policies to accurately answer customer questions and provide appropriate solutions.
- Collaborate with the sales and marketing teams to gather customer feedback and identify areas for service improvement. ...
Posted
19 days ago
Chat Available
MYR4,000 - MYR5,100 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Conduct outbound calls to resolve more complex or dynamic customer issues
- Deliver high-quality service to reduce repeat contacts and escalations
- Provide feedback on processes, systems, and services to improve workflow and customer experience ...
Be an early applicant!
Posted
2 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
12 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
12 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
12 days ago
Chat Available
MYR3,000 - MYR4,500 Per Month
+Additional Compensation
Fresh Graduates
Near Train Station
- Proactively identify and escalate complex customer issues to the appropriate departments, collaborating to find optimal solutions.
- Maintain a deep understanding of Famoushub's products and services to effectively assist customers and provide personalized recommendations.
- Contribute to the development and improvement of customer service processes and documentation, sharing insights and feedback. ...
Posted
12 days ago