Develop and curate engaging content for social media platforms, particularly TikTok, to promote products, services, and training initiatives, aligning with brand messaging.
Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to flight bookings, loyalty programs, and travel disruptions.
Assess and track individual student progress in Mandarin language acquisition and overall development, providing regular feedback to parents and the educational team.
Manage the editorial workflow from manuscript submission to final publication, coordinating with design, production, and marketing teams to meet deadlines.