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38 L1 Support Jobs in Federal Territory - September 2026 - High Salaries
Showing 38 jobs results for
"l1 support"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
20 days ago
Undisclosed
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
20 days ago
Undisclosed
WFH
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
20 days ago
Undisclosed
KL City
- Manage user provisioning, access requests, permissions and security profiles.
- Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
- Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
5 days ago
MYR5,000 - MYR7,750 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Posted
22 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
22 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
22 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
a month ago
Undisclosed
KL City
- Manage user provisioning, access requests, permissions and security profiles.
- Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
- Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
a month ago
Undisclosed
KL City
- Key accountabilities
- Customer Understanding and Support
- Develop a deep understanding of customer needs, desires, and challenges related to our HR systems. ...
Posted
22 days ago
Undisclosed
KL City
- Mandatory: Investment & Wealth systems experience
- Windows & Open Systems environment knowledge
- Strong analytical and problem-solving skills ...
Posted
13 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
13 days ago
MYR6,000 - MYR7,200 Per Month
KL City
- Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
- Ensure tickets contain complete and accurate information to support further investigation.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
22 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Good knowledge in Big Data Experience - Hadoop ecosystem (HDFS, Hive, HBase, PySpark) & technologies
- Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience Tools - JIRA, Confluence, MS Project, Excel, Visio
- Good understanding and experience in software development cycle (SDLC) ...
Posted
22 days ago
Times Management Consultant
MYR4,500 - MYR7,000 Per Month
KL City
- Perform first contact resolution for specific request or incident if applicable
- Log & monitor status until closure of Request or Incident in the ServiceNow ticket system
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team ...
Posted
a month ago
Undisclosed
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNP Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
20 days ago
Undisclosed
KL City
- What You'll Do:
- Job Summary:
- We are seeking a Mainframe Developer to provide L3 application support and development services for Cardlink applications within the Cards domain. The successful candidate will be responsible for application maintenance, production support, defect resolution, development enhancements, and delivery activities in a Mainframe z/OS environment. ...
Posted
7 days ago
Undisclosed
KL City
- What You'll Do: ️ Investigate and resolve escalated software/application incidents at Level 3 Analyze root causes and implement long-term solutions for recurring issues Collaborate with development teams to deliver timely fixes and enhancements Monitor system performance and recommend improvements Document troubleshooting processes and technical solutions clearly Participate in on-call rotations for critical incident response as needed
- What We're Looking For: Minimum 6 years of experience in software development or application support roles Strong programming skills (e.g., Java, .NET, Python) and debugging expertise Solid understanding of database technologies (SQL/NoSQL) Experience working in enterprise production environments Excellent communication and problem-solving abilities Ability to work independently under pressure and multi-task effectively
- Mandatory: Investment & Wealth ...
Posted
21 days ago
Undisclosed
KL City
- What You'll Do: ️ Investigate and resolve escalated software/application incidents at Level 3 Analyze root causes and implement long-term solutions for recurring issues Collaborate with development teams to deliver timely fixes and enhancements Monitor system performance and recommend improvements Document troubleshooting processes and technical solutions clearly Participate in on-call rotations for critical incident response as needed
- What We're Looking For: Minimum 6 years of experience in software development or application support roles Strong programming skills (e.g., Java, .NET, Python) and debugging expertise Solid understanding of database technologies (SQL/NoSQL) Experience working in enterprise production environments Excellent communication and problem-solving abilities Ability to work independently under pressure and multi-task effectively
- Mandatory: Investment & Wealth ...
Posted
21 days ago
Undisclosed
KL City
- • Hands-on knowledge of Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, Microsoft Defender XDR concepts, and Microsoft Purview.
- • Strong understanding of L2 troubleshooting, issue investigation, evidence review, technical remediation guidance, escalation handling, and issue lifecycle management.
- • Experience supporting MDE policy deployment, MDCA connector or policy issues, and Purview IP, DLP, IRM, and DLM policy behavior. ...
Posted
21 days ago
Undisclosed
KL City
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure all issues are properly logged
- Prioritize and manage multiple open issues at one time ...
Posted
9 days ago
MYR6,000 - MYR7,200 Per Month
Bangsar South
- Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
- Ensure tickets contain complete and accurate information to support further investigation.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
a month ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
22 days ago
MYR6,000 - MYR7,200 Per Month
KL City
- Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
- Ensure tickets contain complete and accurate information to support further investigation.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
a month ago
Undisclosed
KL City
- You will be responsible for managing the end-to-end software development and support for Compliance Technology domain related applications. This includes overseeing complex technology projects, guiding the teams, and ensuring the delivery of high quality, scalable solutions and production support.
- You will also be responsible for quality assurance of the team delivery in conformance to the Bank-defined software delivery methodology and tools. You will partner closely with the Compliance Technology leads to plan and manage transitioned deliverables.
- Support in solving production issues across Comp Tech applications and reduce the number of PBI to meet the SLA. ...
Posted
a month ago
Undisclosed
KL City
- Support includes: understanding Food and Beverage operational flow, user requirements / installation and setup of equipment such as servers, workstations, printers and other relevant devices / system configuration / site survey and testing for the system equipment / remote system testing / simple documentation etc.
- Knowledge of network cable connection for multiple hardware devices is required.
- Ensure the solution meets specifications and functions per customer specific operational work flow. ...
Posted
a month ago
Agensi Pekerjaan Two95 International SDN. BHD.
MYR7,000 - MYR8,000 Per Month
KL City
- Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
- Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
- Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
19 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
22 days ago
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