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46 L1 Support Jobs in Federal Territory - September 2026 - High Salaries
Showing 46 jobs results for
"l1 support"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
a month ago
Undisclosed
KL City
- Provide local hands and eyes support for regional and global infrastructure teams.
- Ensure workplace technology services remain operational and supported during and after migration activities.
- Support successful delivery of the CMW migration. ...
Posted
4 days ago
Undisclosed
KL City
- Security & Backup Monitoring: Assist with basic security checkups and backup verification using Wazuh SIEM and Acronis Cyber Protect, escalating anomalies to L2/Senior Engineers.
- Escalation & Collaboration: Follow established SOPs to escalate unresolved tickets or complex network/cloud issues to junior and senior engineers with detailed triage notes.
- Documentation: Maintain up-to-date documentation of client environments, internal workflows, and common resolution procedures. ...
Posted
a day ago
Undisclosed
KL City
- Manage user provisioning, access requests, permissions and security profiles.
- Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
- Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
11 days ago
Undisclosed
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
25 days ago
Undisclosed
WFH
KL City
- You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
- You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
- You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
25 days ago
MYR5,000 - MYR7,750 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Posted
a month ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
a month ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
a month ago
Undisclosed
KL City
- Document customer interactions, including issue details and resolutions, clearly and concisely
- Collaborate with product development and quality assurance teams to improve product performance
- Contribute to technical support documentation, including FAQs and knowledge base articles ...
Posted
8 hours ago
Undisclosed
KL City
- Work Location: KL, Malaysia
- Job Type: Contract Role
- Competencies and Skills: ...
Posted
3 days ago
Undisclosed
KL City
- Support application deployments, CI/CD pipelines, and environment management.
- Monitor applications and infrastructure to ensure availability and SLA compliance.
- Collaborate with Development, Infrastructure, and Database teams. ...
Posted
6 days ago
Undisclosed
KL City
- Location: Kuala Lumpur (Onsite)
- Employment: 6-Month Contract
- We are looking for an L3 Application Support Engineer with 5+ years of technical support experience to join our client's project in KL. ...
Posted
a day ago
Undisclosed
KL City
- Develop and maintain JCL for batch processing and application execution.
- Work with VSAM and sequential datasets for application data processing and troubleshooting.
- Support application testing, deployment, release, and delivery activities. ...
Posted
4 days ago
Undisclosed
KL City
- Develop and maintain JCL for batch processing and application execution.
- Utilise Easytrieve for reporting, data extraction, and mainframe processing requirements.
- Work with VSAM and sequential datasets for application data processing and troubleshooting. ...
Posted
5 days ago
Undisclosed
KL City
- Develop and maintain JCL for batch processing and application execution.
- Utilise Easytrieve for reporting, data extraction, and mainframe processing requirements.
- Work with VSAM and sequential datasets for application data processing and troubleshooting. ...
Posted
5 days ago
Undisclosed
KL City
- You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
- Provide L3 production support for Java-based Microservices applications, ensuring high availability and operational stability.
- Investigate, troubleshoot, and resolve complex production incidents within agreed service levels. ...
Posted
6 days ago
Undisclosed
KL City
- You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
- Provide L3 production support for Java-based Microservices applications, ensuring high availability and operational stability.
- Investigate, troubleshoot, and resolve complex production incidents within agreed service levels. ...
Posted
6 days ago
Undisclosed
KL City
- Develop and maintain JCL for batch processing and application execution.
- Utilise Easytrieve for reporting, data extraction, and mainframe processing requirements.
- Work with VSAM and sequential datasets for application data processing and troubleshooting. ...
Posted
6 days ago
Undisclosed
KL City
- Key accountabilities
- Customer Understanding and Support
- Develop a deep understanding of customer needs, desires, and challenges related to our HR systems. ...
Posted
a month ago
Undisclosed
KL City
- Mandatory: Investment & Wealth systems experience
- Windows & Open Systems environment knowledge
- Strong analytical and problem-solving skills ...
Posted
19 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
19 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
6 days ago
MYR6,000 - MYR7,200 Per Month
KL City
- Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
- Ensure tickets contain complete and accurate information to support further investigation.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
a month ago
Undisclosed
KL City
- What You'll Do:
- Job Summary:
- We are seeking a Mainframe Developer to provide L3 application support and development services for Cardlink applications within the Cards domain. The successful candidate will be responsible for application maintenance, production support, defect resolution, development enhancements, and delivery activities in a Mainframe z/OS environment. ...
Posted
13 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Good knowledge in Big Data Experience - Hadoop ecosystem (HDFS, Hive, HBase, PySpark) & technologies
- Experience in actual systems development work, with prior coding, functional and technical specifications, systems development and testing experience Tools - JIRA, Confluence, MS Project, Excel, Visio
- Good understanding and experience in software development cycle (SDLC) ...
Posted
a month ago
Undisclosed
KL City
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Ensure all issues are properly logged
- Prioritize and manage multiple open issues at one time ...
Posted
15 days ago
Undisclosed
KL City
- Self-discipline and good deliverables to promote accountability and trust at work.
- Perform system configuration and customization.
- Monitor system notification (errors) and take appropriate actions. ...
Posted
a day ago
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