Documentation and Synchronization: Record alert handling processes, demand operation steps, and K8s cluster operations logs as required. Provide daily updates to overseas project teams. Assist in compiling overseas operations FAQ documentation to support knowledge sharing within the team.
Bachelor degree or above in computer science or related major.
Experience and Basic Skills: Proficient in Linux daily operations (command-line troubleshooting, process management, log analysis) with the ability to independently resolve basic failures. Experience in overseas business operations or public cloud maintenance is preferred.
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Documentation and Synchronization: Record alert handling processes, demand operation steps, and K8s cluster operations logs as required. Provide daily updates to overseas project teams. Assist in compiling overseas operations FAQ documentation to support knowledge sharing within the team.
Bachelor degree or above in computer science or related major.
Experience and Basic Skills: Proficient in Linux daily operations (command-line troubleshooting, process management, log analysis) with the ability to independently resolve basic failures. Experience in overseas business operations or public cloud maintenance is preferred.
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Partner with engineering and PMO teams to maintain governance frameworks, manage change control, and align key stakeholders at every project milestone.
Serve as the highest-level (Tier-3/4) escalation point for critical incidents (Sev-1/Sev-2). Lead incident resolution, conduct root-cause investigations, and drive implementation of permanent corrective measures.
Act as the technical lead during pre-sales and delivery phasesclarifying requirements, validating assumptions, and translating business needs into technical designs in collaboration with Sales, Service Excellence, Product, and PMO teams.
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- Industry certifications such as PCNSE,PCCSE, CCNP Security, Fortinet NSE, or AlgoSec certification.- Experience supporting large enterprise or service provider environments.- Exposure to cloud security platforms and hybrid network environments.- Strong analytical, troubleshooting, and problem-solving skills.
- Strong communication and stakeholder management skills.- Ability to work independently and lead technical initiatives.- Detail-oriented with a strong focus on operational excellence and security compliance.
Build and manage network security infrastructure using DevOps practices and automation tools.
Contribute to the Zero-Ops infrastructure management vision by developing solutions that reduce manual intervention and improve operational efficiency.
Support security operations: monitoring, analysis, incident response, and vulnerability management.
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Build and manage network security infrastructure using DevOps practices and automation tools.
Contribute to the Zero-Ops infrastructure management vision by developing solutions that reduce manual intervention and improve operational efficiency.
Support security operations: monitoring, analysis, incident response, and vulnerability management.
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As the Architects of Change, we combine global expertise with local insight to help organisations accelerate their journey toward becoming AI-ready enterprises. With 7,000+ professionals across 30 territories and more than 10,000 clients worldwide, we deliver lifecycle services across cloud, connectivity, collaboration, cybersecurity, and managed services — providing real-time visibility and intelligence across our clients' digital ecosystems.
You'll belong as part of a collaborative regional team embedded within a global organisation. You'll grow through hands-on experience with the world's leading technology partners, supported by investment in certifications, consulting capability, and cross-border opportunity. And you'll thrive in a culture built on inclusion, trust, and continuous improvement.
Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
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