Include equipment repair and troubleshooting, set-up, buy-off, type conversion, fine-tuning and optimization, modification and enhancement, equipment and tools calibration, and preventive maintenance.
Collaborate with engineers on equipment upgrades.
Responsible for all production equipment maintenance in his area of responsibility.
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Include equipment repair and troubleshooting, set-up, buy-off, type conversion, fine-tuning and optimization, modification and enhancement, equipment and tools calibration, and preventive maintenance.
Collaborate with engineers on equipment upgrades.
Responsible for all production equipment maintenance in his area of responsibility.
...
Technical Support & Training: Offer remote operational guidance and on-site training to ensure customers can properly use and maintain equipment.
Report Statistics & Analysis: Collect and organize after-sales issue reports, classify problems, and standardize solutions.
Internal Support & Collaboration: Provide internal technical support and customer service, assisting the operations manager with data statistics and analysis.
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