Monitor sales performance, customer behavior, and product trends to support strategic decision-making.
Coordinate closely with internal teams (marketing, supply chain, finance) to ensure timely execution of key account plans.
Act as the primary, senior-level point of contact for international buyers and global category managers, ensuring seamless cross-functional alignment.
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Strategic JBP Negotiation: Develop, negotiate, and execute high-impact Joint Business Plans (JBPs) and trading terms with major retailers to optimize brand visibility, share of shelf, and volume growth.
Commercial Execution: Drive the entire sales lifecycle from high-level HQ negotiations down to local trade promotion planning and execution.
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Career Development Events: Receive invitations to networking sessions and learning opportunities
Develop annual customer plans for assigned key account customers, incorporating brand plans, category management, and shopper insights.
Translate and cascade brand and trade strategies into customer plans, and oversee the execution of trade activities to strengthen brand presence and optimize sell out.
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Collaborate closely with the sales processing team in China for efficient order processing and timely delivery.
Work collaboratively with cross-functional teams, including the R&D team, to develop strategic account plans and ensure alignment with organizational goals.
Engage in product development discussions and cost optimization initiatives in coordination with the R&D team.
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Responsible for individual & group P&L of the channel/customers
Pro-actively generate new category opportunities with the support of Business Manager.
To be responsible for the following by key account: Annual sales volume achievement; Direct Marketing Expenses budget maintenance; Profit and loss evaluation; Credit management; Trading term negotiation/ renewal.
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Handles inventory issues internally, and externally with clients in a service-oriented manner.
Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner.
Reports to Manager, Client Key Account Management on departmental issues, non- conformities, and accomplishments. Ensures there are prompt and effective communication both internally and externally to keep all interested parties informed proactively. This includes but not limited to superiors, colleagues, clients, and customers.
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