Collaborate with the technology lead to respond to internal and external audit requirements, ensuring recommendations related to front-end security, accessibility, and compliance are implemented accordingly.
Build retrieval-based solutions that allow AI applications to efficiently work with large codebases and engineering documentation, using techniques such as embeddings, vector search and hybrid retrieval
Act as a strong problem solver, able to assess issues from multiple perspectives, challenge the status quo, and collaborate with specialist teams (e.g. security, compliance, testing, vendors) to resolve complex technical and delivery challenges.
Own technical direction across front-end, back-end, integrations, and deployment/operational architecture, ensuring solutions are scalable, maintainable, and aligned with business goals.
Build retrieval-based solutions that allow AI applications to efficiently work with large codebases and engineering documentation, using techniques such as embeddings, vector search and hybrid retrieval
Build retrieval-based solutions that allow AI applications to efficiently work with large codebases and engineering documentation, using techniques such as embeddings, vector search and hybrid retrieval
Leading engineer role for all global contact center applications; including - cloud providers, internal/external infrastructure, telephone providers, interaction recording, workforce management, reporting, session border controllers, and integrated equipment, devices, and infrastructure.