Manage R&D tools and equipment lifecycle, including sending instruments for calibration, routine maintenance, troubleshooting, asset replacement, and VGI preparation.
Conduct and arrange comprehensive chiller testing (both in-house and third-party), overseeing test procedures, equipment preparation, physical test setup, and formal test reports.
Lead and handle R&D safety compliance and 5S activities across the R&D storage areas and main office environments.
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Documentation & Control: Act as project documentation controller, ensuring records are complete and up to date. Prepare and maintain local equipment documentation, drawings, and technical records. Ensure documentation complies with internal standards and audit requirements.
Condition Monitoring (CMS / CMT): Support occasional site visits for Condition Monitoring Service (CMS) and Condition Monitoring Testing (CMT). Assist service engineers during site activities where technical or documentation support is required.
Commercial: Creates standard quotation for project/service quotation as needed by the division
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The Gas Engineer will serve as the company's Suruhanjaya Tenaga (ST) registered Gas Engineer / Competent Person in support of the company's registration and operations as a Class A Gas Contractor.
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This role requires working EMEA hours (3:00 pm – 12:00 am), with a shift allowance provided.
The Database Automation Engineer will be responsible for designing, implementing, and maintaining automated solutions using the standard automation tools (Ansible / Service Broker/terraform /CICD, RHEL-AAP,etc) to deploy database’s IT infrastructure (Oracle / MS-SQL / PosgreSQL) and their needed integration services( backup tools, monitoring agents, Active Directory access,CMDB,etc.).
Collaborate with database operations, database infrastructure engineers to automate the provisioning or removal of Database’s IT infrastructure on Linux or Windows systems using automated processes.
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General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Minimum Diploma in Electrical/Mechanical Engineering or related field
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General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Ensure all service activities are performed in compliance with company HSE policies, customer safety requirements, and local regulations.
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General service report writing for internal and external customers.
Document and prepare field service quality reports. If there are quality problems, it is necessary to feedback specific product defects to the production department and assist customers to take corrective measures.
Ensure all service activities are performed in compliance with company HSE policies, customer safety requirements, and local regulations.
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Develop AI agents capable of supporting tasks such as information retrieval, data processing, reporting, customer or internal support, and workflow coordination.
Translate business requirements and operational challenges into practical AI and automation solutions.
Develop and maintain automation scripts, integrations, and tools using Python, SQL, APIs, and other relevant technologies.
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Maintain a working relationship with the commercial team and Service Manager to advise of activity/changes related to sales opportunities in assigned territory.
Maintain daily communications with customers to ensure resolutions and proper follow-ups.
Administrative responsibilities such as prepare and maintain accurate customer service logs, internal service records, diagnostics updates, customer install base, spare part inventory and other management reports in a timely manner.
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Maintain a working relationship with the commercial team and Service Manager to advise of activity/changes related to sales opportunities in assigned territory.
Maintain daily communications with customers to ensure resolutions and proper follow-ups.
Administrative responsibilities such as prepare and maintain accurate customer service logs, internal service records, diagnostics updates, customer install base, spare part inventory and other management reports in a timely manner.
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