- To attend to daily complaints by carrying out inspections at the shortest possible time and to discuss with the superiors on the course of action.
- To carry out regular checks on the M & E facilities, common areas, cleaning refuse disposal, security system, landscape and other related services.
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Enhance and optimize housekeeping jobs to accommodate new system objects and improve operational efficiency.
Perform system performance analysis and tuning; identify and fine-tune jobs or services to improve throughput.
Plan and execute patch management activities for critical IBM products such as IBM i (PTF), VIOS, Copy Services Manager, Connect:Direct, and Security Guardium Key Lifecycle Manager.
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• Maintaining the stability, reliability, and efficiency of GEL’s internal container platform and its supporting infrastructure. Responsible for resource provisioning and management, responding to platform and application outage and monitoring.
• This includes proactively identifying and resolving reliability issues, analysing product dependencies, pinpointing performance bottlenecks, and implementing optimization strategies to enhance platform availability and cost efficiency.
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