Leading and develop strong service-oriented team in International Hospitality and ensuring high degree of customer service delivery to our customers.
Other duties as requested commensurate with the level of the position.
The responsibilities of this position require the incumbent to be flexible in their approach. There may be a requirement to occasionally work outside of and in addition to contracted hours.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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Participate as a member of the team in carrying out hemodialysis procedures.
Able to perform needling of A-V fistulas, A-V graft for initiating hemodialysis process.
Responsible that all dialysis equipment is safe, complete and fully operational before, during and after each use. Include cleaning dialysis machine surface, work table and dialysis chair with appropriate disinfectant after each use.
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Reach out to potential clients on a cyclical basis to inform them about our latest products and services.
Services existing accounts and establishes new accounts by planning and organizing daily work schedules to call on existing or potential sales leads.
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Design, develop, test, debug, and maintain high-quality software applications, ensuring proper technical documentation and adherence to best practices.
Leverage modern development tools, including AI-assisted tools to enhance productivity, maintain code quality, and accelerate delivery.
Quickly adapt to changing business requirements and project priorities, embracing an agile mindset and flexible approach.
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Monitor project schedules, budgets, risks, issues, dependencies, and key milestones, ensuring timely escalation where necessary.
Coordinate procurement-related activities including budget preparation, BGUT, BQ, PR, PO tracking, and vendor engagement in collaboration with Procurement and Finance.
Facilitate project meetings, prepare meeting minutes, and follow up on action items with internal and external stakeholders.
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Analyse automation test results meticulously to identify trends, enhance test effectiveness, and support ongoing process improvements.
Conduct manual testing activities including functional, smoke, regression, integration, performance, load, and security tests as required by project needs.
Document and track defects using established defect management systems while collaborating closely with developers for swift resolution.
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This is a senior leadership position for someone who is comfortable taking ownership, making sound decisions, managing people, developing business opportunities, supporting digital learning products, and ensuring that projects and programmes are executed successfully.
The successful candidate will serve as a key operational counterpart to the CEO and will be expected to independently manage day-to-day business matters within agreed authority, exercise sound judgement, and escalate only matters that are strategic, material, high-risk or outside agreed parameters.
The role offers the opportunity to grow into a broader General Management position based on performance and demonstrated ability to lead the business.
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