Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions.
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Partner with Data Engineering on bronze-layer ingestion and pipeline design, so your models are built on solid, well-understood inputs.
Partner directly with business stakeholders to understand their goals and challenges, acting as their go-to person for anything analytics — from a quick SQL question to a new metric definition to a full dashboard.
Guide stakeholders on how to think about their own data: helping them frame the right question, choose the right metric, and understand tradeoffs in how something is calculated.
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We are looking for a reliable and customer-focused IT Helpdesk Support to join our team. You will be the first point of contact for end-users seeking technical assistance.
Responsibilities:
Provide first-level support for hardware, software, and network issues. Troubleshoot and resolve common IT problems.3. Respond to helpdesk tickets, calls, and emails in a timely manner.4. Escalate unresolved issues to appropriate technical teams5. Support users across multiple locations in Klang Valley
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Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.
Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
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We are looking for a friendly, professional, and highly organized Receptionist cum Admin to join our team.
As the first point of contact for visitors, clients, and business partners, you will play an important role in creating a positive impression of our company while ensuring the smooth day-to-day operation of the office.
If you enjoy interacting with people, have excellent organizational skills, and thrive in a fast-paced environment, we'd love to hear from you.
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Hire, train, coach, and monitor the performance and development of fleet and last-mile operations team members.
Use operational and performance data to identify opportunities to improve delivery quality, customer experience, and courier engagement, building a reliable and motivated last-mile workforce.
Develop and execute last-mile strategies aligned with business goals; plan delivery network coverage and capacity
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