Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences.
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Draft, review, negotiate and manage a broad range of commercial agreements and contracts, ensuring appropriate protection of company interests while supporting business priorities.
Lead the implementation and continuous improvement of the local compliance framework, including governance, risk assessments, monitoring activities, policy deployment, training and ethics awareness initiatives.
Ensure effective corporate governance and corporate secretarial support for the relevant legal entities, maintaining compliance with statutory obligations and global governance standards.
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Lead conversations on clinical workflow integration, Clinical Decision Support, AI-enabled solutions, evidence-based practice, Care Standardization, Patient Safety, Clinical Quality, Medication Safety, Clinician Productivity, and Patient Engagement.
Translate clinical needs, physician workflow challenges, and healthcare priorities into effective solution positioning, while advising customers on driving informed clinical decisions, clinician usage, learner engagement, and patient interactions.
Lead post-sale physician engagement, gathering customer feedback, clinical insights, and outcome data to drive adoption, value realization, customer experience improvements, and expansion opportunities.
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Serve as the main point of contact within the organization for staff members, regulators, and relevant public authorities on issues related to data protection.
Assist HOD/HOU in implementing and maintaining data protection governance framework including formulating relevant policies, procedures, processes, guidelines or manuals on the management of Legal and Compliance Risks and/or the management of the Legal Division’s processes.
Monitor compliance with data protection laws and internal policies through audits and regular reviews.
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Industrial & Employee Relations: Support HR documentation, employee communication, record keeping, and perform any ad hoc duties or projects as assigned by Management.
Candidate must be pursuing a Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or a related field;
Minimum internship duration is 10 weeks, with a valid internship placement letter issued by the university or college;
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The role will also ensure that our Executive Chairman’s personal brand contributes strategically to the visibility, authority and lead-generation objectives of the company.