Process patient payments, issue receipts, and assist with panel/insurance claim documentation and employer verification.
Respond to patient enquiries through multiple channels, including walk-ins, telephone calls, and WhatsApp communications, including follow-ups escalated from the clinic's automated messaging system.
Manage incoming phone calls efficiently and professionally, ensuring prompt and courteous communication at all times.
...
Inventory Management: Keep track of office inventories and assist in orders preparation to maintain sufficient stock levels.
Administration Support: Provide administrative support to various departments, including document preparation, filing, and organizing office-related tasks.
Ad-Hoc Duties: Be willing to perform any other duties and responsibilities assigned on an ad-hoc basis as required by the Finance Manager.
...