As an administrative assistant for an air conditioning service company, you will be responsible for providing support to the service team by managing schedules, answering customer inquiries, coordinating with technicians, and managing paperwork. You must be highly organized, detail-oriented, and possess excellent communication skills to ensure efficient service delivery.
Assist in creating mock-ups, or logic decision flows to visualize digital solutions for stakeholder buy-in and approval.
Serve as the primary point of contact between GTPC department and technical partners (IT/ system vendors) during system configurations and enhancements.
Drive the tracking of business requirements, deliverables, system issues, timelines, risks, and dependencies to ensure projects remain on schedule and within scope.
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Tender Submission: Prepare and assemble complete tender documentation, including Bill of Quantities (BQ) pricing, technical compliance schedules, equipment specification sheets, and required administrative documentation to meet hard deadlines.
Tender Clarifications: Attend tender interview meetings with clients, consultants, or main contractors to justify costings, answer technical/commercial queries, and present value-engineering options.
Prepare and submit monthly progress claims and variation orders (VOs) to main contractors/clients.
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Partner closely with hiring managers to understand role requirements and hiring priorities, and provide updates on candidate progress and market availability
Conduct initial candidate screenings to assess role fit, capability, and cultural alignment before progressing to hiring managers.
Support recruitment marketing initiatives and stay informed of current recruitment and employer branding trends.
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Develop leadership, communication, problem solving and decision making skills.
Undergo continuous performance assessments throughout the programme, where high performing Apprentices may be selected for advanced development and progression into higher retail leadership roles.
Support the store leadership team in achieving sales and operational targets.
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Own the Business Intelligence and reporting ecosystem — define standards for dashboards, metrics, and KPI definitions so the business works from a single source of truth.
Establish and govern a consistent metrics layer (semantic definitions, naming, calculation logic) to prevent conflicting numbers across teams.
Oversee development and maintenance of executive, operational, and self-service dashboards.
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