Ensure timely distributions to customers including documentation effectiveness for smooth operations.
Assist the Team Leader in administer the documentation process including recording process.
Require to operate appropriate equipment, machinery or tools to load and unloading activity, process of picking and sorting items, moving pallets or lifted heavy items.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Manage and ensure all incidents, service requests, issues, and assigned tasks related to Application Technology Support are tracked, followed up, and resolved within agreed Service Level Agreements (SLAs).
Act as Level 2 Application Support, serving as an escalation point for cases raised by IT Assist, COE teams, application vendors, and other Level 1 support teams.
Increase the percentage of issues resolved at Level 2 through effective troubleshooting, root cause analysis, and resolution before escalation to Level 3 support or external vendors.
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Hartalega is made up of a tight-knit, passionate and highly-skilled set of individuals. From our top executives, to our line technicians; we are all proud to be part of an elite group responsible for revolutionising the glove-making industry.
Inform Resident Engineer (ARE) About Work Issues: If there are issues with the contractor’s work or if something isn’t up to standard, you will notify Resident Engineer, who may direct the next course of action.
Carry Out Other Duties as Assigned by RE: You might also be asked to handle additional tasks or responsibilities as directed by the Resident Engineer.