Menggunakan pelbagai alatan dan platform untuk mengurus akaun Tiktok dengan berkesan.
Menangani pertanyaan dan aduan pelanggan yang berkaitan dengan produk, perkhidmatan dan keseluruhan pengalaman Tiktok.
Bekerjasama dengan ahli pasukan yang lain, termasuk pasukan jualan dan pemasaran dalam talian untuk memastikan kehadiran dalam talian yang padu dan berkesan.
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Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
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You will share knowledge and help train less technical staff on the best practices related to all service owner issues.
You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
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Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
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