Perform various functions to ensure the delivering of excellent customer experience – from the quality and hygiene of the food served, the service process, and the cleanliness of the store environment.
Responsibilities:
To welcome and greet all customers with a smile
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Responsible for managing and executing tests within the assigned analytical scope in accordance with approved procedures and standards
Supervise and provide guidance to a team of laboratory personnel to ensure efficient workflow, adherence to safety protocols, and timely delivery of results.
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Review and verify e-invoices auto-submitted by the system, identifying and correcting any errors made by sales assistants to ensure accuracy and compliance with LHDN e-invoicing requirements before or upon submission.
Reconcile AR ledger against branch sales records and bank receipts on a regular basis.
Monitor customer aging reports and proactively follow up on outstanding and overdue accounts.
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Build and manage relationships with a diverse range of stakeholders including agents, education aggregator sites, sponsoring organisations, educational institutions and government agencies in respective recruitment markets.
Organise and manage resources required for implementation of marketing and student recruitment activities in a designated market or region.
Achieve student recruitment targets for designated market or region, in line with the Unit’s broad objectives and growth projection of the University.
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Continually look for opportunities for innovation, trying new teaching and learning strategies in the classroom, contributing to a culture of experimentation and risk-taking
Demonstrate confidence in the use of learning platforms and technology, completing ongoing professional learning
Set meaningful, and appropriately challenging homework, according to school policy
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Comprehensive and periodical measure and review of the key performance indicators to drive change, eliminate inefficiencies and swift adapt to constantly changing environment.
Apply business intelligence and tech-savvy tools to ensure the integrity and timeliness of the reports prepared for monitoring and driving the University’s wide results.
Compliance of Malaysian Tax and handle tax queries and audits from the tax authorities or tax consultants.
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Contribute to the innovation ecosystem and contribute expertise to the creation of value from innovation and engagement activities.
PhD/Master in Graphic Design; Visual Communication Design; Game Design, UX and UI Design, Immersive Reality Design, Interactive Media Design or related disciplines.
Strong knowledge of digital media design, interactive media, and communication design for contemporary platforms.
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A strong research track record, including publications in recognized academic journals and/or creative practice outputs in media and digital communication.
Evidence of the capacity to supervise Higher Degree by Research (HDR) candidates or readiness to undertake HDR supervision in accordance with university requirements.
Strong knowledge of digital communication, journalism, social media communication, and media analytics is essential.
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