To assist the Pharmacist in the control, distribution and dispensing of drugs. The applicant will also be responsible in other related pharmaceutical and administrative duties as assigned from time to time.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Professionally and accurately handle customers’ enquiries and requests by applying good knowledge of modern tools. Policies and processes. Execute and adhere to retail outlet and service impression as well as service mannerism guidelines as per company’s direction.
Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
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Support Relationship Managers and Branch Leaders to improve customer satisfaction.
Partner with Relationship Managers during client engagements, conducting portfolio reviews, providing financial planning advice, and recommending solutions to customers in relation to their insurance portfolio and risk profile.
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Diagnose breakdown or malfunction of equipment (heating, air conditioners, cold rooms, refrigerators) and proceed with troubleshooting and repair
Position and secure the groups, condensers, tubes , electrical cables for the refrigeration or air conditioning installation
Check the conformity of the installation, check the tightness and determine the refrigerant charge, evacuate the installation and charge the circuit
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Set up the sound equipment and broadcast the music for the different activities of the resort.
Carry out the installation and the adjustments of the elements of sound system (microphones, loudspeakers, amplifiers) for the shows and events in the resort
Broadcast or record sounds (ambiences, voices, dialogues) according to the requirements of the regulations on sound levels.
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Reaching out to potential business sectors and generate sustainable
Work closely with the team leads to engages relevant stakeholders in all marketing, business and promotional activities in ensuring effective and quality sales and service standard.
Manage sales processes to ensure compliance to Bank prescribed level of service standards.
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