Maintain regular and consistent attendance and punctuality.
Excellent communication skill & customer service oriented.
Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
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Monitor the production progress of all branch plants in real-time, collect data on output, equipment efficiency, and on-time completion rate.
Conduct on-site inspections to identify and correct violations of operating procedures, and report major anomalies (e.g., equipment downtime, quality deviations).
Accurately record and report daily production data, providing primary data for the Master Planner's analysis; regularly prepare production reports (daily, weekly, monthly).
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Develops, manages and controls manufacturing process recipes. Creates technical documents defining the process capabilities and limitations.
Executes routine process and product validation testing to include documentation of technical protocols and results.
Responsible for establishing / maintaining measurement systems for process capability, process quality, process first run yield, process material yield etc.
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Act as the key liaison between commercial, operations, and logistics teams to ensure seamless flow of materials and products to customers.
Lead monthly Sales & Operations Planning (S&OP) processes, consolidating input from commercial, operations, and finance to align demand forecasts with supply capabilities.
Conduct forecasting and scenario planning (short- and long-term) to anticipate demand fluctuations and production capacity constraints.
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Leads and participates in problem solving activities related to manufacture and inspection and test, including NCR and supplier related issues
Communicates significant issues or developments during quality inspection activities and through analysis provides plans and recommendations to the team and management for resolution
Leads and/or participates in IQ/OQ and PQ activities, test sample size selection, test method validations, Gage R&R studies and risk management activities to assure conformance to product quality standards and applicable regulations
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