E&O Management: Utilize advanced analytical and collaborative techniques to manage and mitigate Excess & Obsolescence (E&O) risks while maximizing total revenue potential.
Supplier & Commodity Strategy: Cultivate strong partnerships with Global Supplier Management (SuCM) and external vendors to ensure commodity-specific strategies are aligned with Cisco’s business requirements.
NPI & Technology Transitions: Lead the commodity supply response to volatile industry transitions. Coordinate closely with Engineering, Hubs, and Suppliers to manage qualifications and ensure successful New Product Introduction (NPI) ramp-ups.
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Show competence in communication, presentation, and interpersonal skills for effective engagement with students, colleagues, and external partners.
Hold a doctoral degree (PhD) in a relevant discipline and have a record of scholarly achievements appropriate for a Senior Lecturer appointment.
Bring experience in university-level teaching and evidence of contributions to academic governance, program development, or accreditation processes.
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Support SPC software activities, including customer onboarding, trial setup, demo preparation, common product questions, and product behavior confirmation.
Support product issue follow-up by testing and reproducing reported issues, communicating with engineering teams, and tracking status until closure.
Collect and organize feedback from customers, sales, support, engineering, and product teams, and maintain requirement, issue, and enhancement request trackers.
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• Develop a sustained pipeline of accounts by actively prospecting via calls, emails, social media and in-person visits, marketing lead follow-up, client relationships, executive introductions.
• Accumulate knowledge of the solution offerings, mapping them to customer scenarios and challenges.
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