Identification of incorrect coded rules and suggest how to interpret and correctly code the rules.
Ability to work in the fast-paced environment with strict deadlines.
Understanding of pre trade and post trade compliance, implications of various categories of rule types, pre trade and post trade monitoring, generation of reports
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To maintain proper record on project documentations and keep track on the dateline.
To provide exceptional customer service. Candidate must be able to handle these interactions with empathy and professionalism in addressing day to day User inquiries, complaints, and feedback.
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Conduct claimant, provider or third‑party interviews where required, ensuring adherence to investigation protocols, professionalism and non‑tipping‑off principles
Verify claim documentation and supporting records, identifying indicators of forged, altered or inconsistent information using structured review methods and available digital validation tools
Prepare clear, accurate and well‑documented investigation findings, case notes and reports for review, escalation or submission to the SG Fraud team
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Work closely with stakeholders to resolve UAT defects
Report UAT progress and highlight key areas of risk and issues
Work closely with stakeholders to facilitate UAT signoff by ensuring that all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided
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