Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
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Lead complex enterprise opportunities from initial engagement through solution development, commercial negotiation and closure, working closely with presales, product and technical teams.
Engage customers around AI transformation, Generative AI, AIOps, observability, application performance management and broader IT operations solutions, translating technical capabilities into business value.
Develop relationships with system integrators, technology partners, cloud providers and other ecosystem partners to expand market reach and create new opportunities.
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