Reporting to the Business Manager, the Business Development Executive will play a vital role in sales to support the overall company growth by improving account relationship and service penetration.
Job Description - The ideal candidate will be required to provide existing and new accounts with a wide variety of product listings at the best prices, which may include but is not limited to the following;
Developing and maintaining a close relationship with existing and new accounts
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Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
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Supporting distributor, system integrator and consultant engagement through joint customer visits, opportunity qualification and driving market penetration
Preparing and delivering solution presentations to customers, consultants and partners
Bring 3–5 years of sales or business development experience within water, metering, utilities, HVAC and cooling, infrastructure or software solutions. Experience with water or cooling metering is considered an asset.
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As a Senior Team Leader in Customer Service Operations, supporting the US market, you will play a key role in driving the success of the customer service team. Your responsibilities include operations management and team leadership, ensuring that business KPIs are consistently met and exceeded. You will work closely with the Operations Manager, taking charge in their absence and actively contributing to the strategic planning and execution of client initiatives.
Job Description
Lead, mentor, and manage a team of Customer Care Specialists, ensuring adherence to company policies and customer service best practices.
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