Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Work closely with customer service teams and other relevant departments to support efficient operations.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy.
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Identify delays, risks or bottlenecks and proactively ensure timely resolution.
Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy.
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Identify delays, risks or bottlenecks and proactively ensure timely resolution.
Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy.
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Apply appropriate DocuSign signing workflows and methods based on customer type and contractual requirements.
Monitor contract execution progress and confirm successful completion and sealing in DocuSign.
Manage contracts throughout their full lifecycle, from initiation and execution to renewal or termination, ensuring adherence to all contractual terms and conditions.
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To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
Ensure the ownership for all applicable internal controls related to MDM processes.
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To ensure the accuracy, timeliness and the completeness of the transaction processed as per Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to SOP and SLA
Ensure the ownership for all applicable internal controls related to MDM processes.
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Creating/maintaining and following up cases/tickets in the adequate quality and in timely manner – within 24 hours if possible- in order to achieve the best response and end-to-end resolution time
Proceed with role ownership tickets in timely manner according to the guidelines
Responsible for first level issue resolution and being able to make decision on further actions for completing and resolving the upcoming requests and issues
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Manage Immigration Statuses: Initiate and maintain immigration statuses as required, ensuring compliance with relevant regulations.
Workforce Planning Knowledge: Experience working with client managers to understand workforce needs and develop strategies to build a skilled workforce.
Compliance Implementation: Exposure to implementing and maintaining talent processes that comply with business controls and regulatory requirements.
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Manage Immigration Statuses: Initiate and maintain immigration statuses as required, ensuring compliance with relevant regulations.
Workforce Planning Knowledge: Experience working with client managers to understand workforce needs and develop strategies to build a skilled workforce.
Compliance Implementation: Exposure to implementing and maintaining talent processes that comply with business controls and regulatory requirements.
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Deliver Workforce Solutions: Help build a workforce with critical skills needed to move the business forward, aligning with client needs and business objectives.
Staffing Process Knowledge: Experience working with talent processes, including compliance with business controls and initiating or maintaining immigration statuses.
Client Management: Exposure to collaborating with clients to understand their staffing needs and delivering tailored recruiting solutions.
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Support global meeting and congress financial process from reconciliation review to payments according to compliance & policies.
Ensure that all payments, reconciliation files and journals are processed in a timely manner and according to our company’s financial processes, when required.
Support year-end activities related to congresses by ensuring that accruals (and accrual reversals) are processed according to our company’s financial timelines, when required.
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Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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