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100+ It Technical Support Jobs in Federal Territory - October 2026 - High Salaries
Showing 195 jobs results for
"it technical support"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
a month ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a month ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
a month ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
23 days ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
a month ago
Undisclosed
KL City
- Manage user accounts, access requests, password resets, and basic security administration activities.
- Log, track, and resolve incidents and service requests through the IT service management system in accordance with established SLAs.
- Coordinate with infrastructure, network, application, and vendor support teams for issue escalation and resolution. ...
Posted
a day ago
Undisclosed
KL City
- Guide users step-by-step to resolve technical issues.
- Escalate complex or unresolved issues to the appropriate support team.
- Maintain accurate records of incidents and resolutions in the ticketing system. ...
Posted
5 days ago
Undisclosed
KL City
- Bachelor’s degree in Information Technology or a related field. Equivalent years of experience in a similar industry may be considered.
- One year of related experience preferred.
- Strong written and oral communication skills. ...
Posted
12 days ago
Undisclosed
KL City
- Excellent Customer Service skills with the ability to communicate clearly and professionally.
- Prior experience in a service desk or help desk environment is preferred.
- Understanding of data privacy and security practices; exposure to healthcare or HIPAA-compliant environments is an advantage. ...
Posted
16 days ago
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
17 days ago
Undisclosed
KL City
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
10 days ago
Undisclosed
KL City
- Fulfill Requests: Manage request catalogs, routing, and SLAs.
- Fix Incidents: Fast-track critical issues and stop ticket bouncing.
- Hold Accountable: Ensure vendors meet SLAs and quality targets. ...
Posted
19 days ago
Undisclosed
KL City
- Monitor ticket queues, backlog, service performance, and workload distribution to ensure effective service delivery.
- Ensure appropriate regional coverage through effective resource planning, shift management, and absence management.
- Oversee end-user support services including incident management, request fulfilment, endpoint support, and workplace technologies. ...
Posted
19 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
11 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Install, configure, maintain, and troubleshoot computer hardware, operating systems, and software applications.
- Support users with Windows OS, Microsoft Office, email, user accounts, and commonly used business applications.
- Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, IP, DNS, and router-related problems. ...
Posted
12 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
a day ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
2 days ago
Undisclosed
KL City
- Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
- Join us and help shape the future of technology across APAC.
- Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified. ...
Posted
5 days ago
Undisclosed
KL City
- Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
- Join us and help shape the future of technology across APAC.
- Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified. ...
Posted
5 days ago
Undisclosed
KL City
- Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
- Join us and help shape the future of technology across APAC.
- Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified. ...
Posted
5 days ago
Undisclosed
KL City
- Logicalis is proud to be a Great Place to Work Certified organisation across multiple APAC markets — because the commitment we bring to our clients belongs equally to our people.
- Join us and help shape the future of technology across APAC.
- Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified. ...
Posted
5 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
5 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
5 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
5 days ago
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
5 days ago
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