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100+ It Technical Support Jobs in Federal Territory - October 2026 - High Salaries
Showing 199 jobs results for
"it technical support"
in Federal Territory
Never miss any updates for It Technical Support jobs in Federal Territory
Manage Alert
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
11 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers, ensuring comprehensive understanding and resolution of issues. ...
Posted
12 days ago
Undisclosed
KL City
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers ...
Posted
2 days ago
Undisclosed
KL City
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers ...
Posted
2 days ago
MYR2,000 - MYR4,000 Per Month
- Online and manual data verification
- Check whether data entered through the online system is correct.
- Check manually entered data for completeness and accuracy. ...
Posted
15 days ago
CONTINENTAL PLATFORM (M) SDN BHD
MYR700 - MYR900 Per Month
KL City
- Responsibilities:
- · Support the technical team in answering customer and sales team queries.
- · Assist in identifying and solving basic equipment or lubrication-related issues. ...
Posted
16 days ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
8 days ago
Undisclosed
KL City
- Deliver professional technical training on equipment installation, commissioning, maintenance and safety operation for overseas clients, partners and construction teams, and compile standardized training documents to improve on-site operational capabilities.
- Continuously collect on-site equipment failures, installation difficulties and customer feedback, establish problem list, put forward optimization suggestions for products, processes and on-site solutions, and cooperate with relevant departments to complete iterative upgrades.
- Sort out and file on-site technical documents, maintenance records and fault analysis reports, update project information in real time, and guarantee complete and traceable project data. ...
Posted
17 days ago
Undisclosed
KL City
- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers ...
Posted
11 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
23 days ago
Undisclosed
KL City
- Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
- Identify potential bugs in solutions and escalate issues to relevant internal teams for additional debugging.
- Flag and notify potential high-impact infrastructure issues to internal teams. ...
Posted
23 days ago
Undisclosed
KL City
- Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
- Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
- Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
23 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
24 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
24 days ago
Undisclosed
KL City
- Monitor technical cases and ensure timely follow-up, escalation and closure.
- Review repair, return and product performance data to identify recurring technical issues and improvement opportunities.
- Prepare technical support, issue-tracking and product performance reports. ...
Posted
2 days ago
Undisclosed
KL City
- Site Safety & Equipment Integrity: Execute on-site safety risk assessments prior to intervention, strictly complying with machinery safety standards, Lockout/Tagout (LOTO) procedures, and client site protocols.
- Technical Reporting: Deliver clear, detailed service intervention logs, failure analysis reports, and customer feedback summaries to both local service management and regional headquarters.
Posted
a month ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
a month ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
23 days ago
Undisclosed
KL City
- Carry out a regular review of product performance / repair / returns data.
- Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
- Capable to perform technical diagnosis fault findings. ...
Posted
a month ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
23 days ago
Gprop Systems Sdn. Bhd.
MYR2,500 - MYR3,500 Per Month
Bangsar South
- Ensure important support matters communicated through other channels are properly recorded and tracked through the Support Ticket module where necessary.
- Troubleshoot system-related issues and guide clients on the correct use of the Gprop system.
- Identify whether an issue relates to user operation, system configuration, data, hardware/integration or a technical/system problem, and escalate it to the appropriate internal team when necessary. ...
Posted
23 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
- Oversee the disposal, redeployment, and reclamation of hardware assets.
- Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
24 days ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
a month ago
Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
17 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
2 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
a month ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Troubleshoot server and database issues to minimize downtime and operational impact.
- Monitor system performance and proactively identify potential issues.
- Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
23 days ago
MYR6,500 - MYR9,500 Per Month
KL City
- Experience: 5+ years
- Job Purposes
- · Planning & managing IT projects and exercise prudent project management principles to implement the projects/system enhancements successfully. ...
Posted
5 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
a month ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
a month ago
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