200+ It Technical Support Jobs in Bandar Kuala Lumpur - October 2026

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Showing 292 jobs results for "it technical support" in Bandar Kuala Lumpur

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Customer Care Specialist Customer Care Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Customer Relations Specialist Customer Relations Specialist

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

Customer Service Representative Customer Service Representative

Tranglo Sdn Bhd

MYR3,000 - MYR4,000 Per Month

Full Time

KL City, WP Kuala Lumpur

Near Train Station

Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...

Troubleshooting Microsoft Excel

Posted

2 months ago

IT Service Desk Specialist IT Service Desk Specialist

Hiredly X

Full Time

KL City

Administer and maintain Active Directory, Microsoft 365, VPN services, and endpoint security policies.
Prepare and report key operational metrics, including Mean Time to Resolution (MTTR), SLA compliance, ticket volume, and service performance.
Log, prioritize, track, and resolve IT requests through the ticketing system while ensuring compliance with established Service Level Agreements (SLAs). ...

Posted

2 days ago

IT Service Desk Support IT Service Desk Support

Singtel

Full Time

KL City

Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...

Posted

4 days ago

IT Service Desk Support IT Service Desk Support

Singtel

Full Time

KL City

Provide timely updates to customers on the status and progress of outstanding incidents within agreed Service Levels.
Maintain ownership of assigned cases from initial reporting through to resolution and closure, ensuring all relevant information and actions are accurately documented.
Perform initial classification and prioritisation of incidents and track resolution progress to ensure appropriate follow-up actions are completed. ...

Posted

4 days ago

IT Service Desk IT Service Desk

Rosemallow Technologies

Full Time

KL City

Perform initial troubleshooting and diagnosis.
Provide step-by-step guidance to users where applicable.
Ensure proper ticket categorisation, prioritisation and assignment. ...

Posted

19 days ago

IT Service Desk Support IT Service Desk Support

Singtel

Full Time

KL City

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
Ensures highest standard of service delivery to our customers. ...

Posted

14 days ago

IT Service Desk Lead IT Service Desk Lead

ServiceOne Solutions Malaysia Sdn Bhd

Full Time

KL City

Asking relevant questions to resolve typically known problems within required timescales
Ensure appropriate documentation of the interaction with the customer in the prescribed format
Ability to communicate clearly and able to provide guidance by giving instruction when performing troubleshooting to identify or resolve the technical issues remotely. ...

Posted

17 days ago

IT Service Desk Lead (Japanese Speaker) IT Service Desk Lead (Japanese Speaker)

ServiceOne Solutions Malaysia Sdn Bhd

Full Time

KL City

Ensure high-quality, customer-focused support for Japanese-speaking users through clear and effective communication.
Conduct regular virtual team meetings, training sessions, and knowledge sharing to foster team development and maintain up-to-date technical expertise.
Analyse support metrics and generate reports to identify trends, improve processes, and optimize team performance. ...

Posted

16 days ago

Technical Support Manager Technical Support Manager

Lenovo

Full Time

KL City

Role Summary- Lead and manage a team of Technical Support Specialists within Lenovo's Premier Support organization to deliver exceptional customer experience and achieve operational performance objectives. Responsible for people leadership, service delivery, customer escalations, KPI management, workforce planning, process improvement, stakeholder engagement, and continuous operational excellence across multiple support channels.

Posted

2 days ago

Specialist, Technical Support Specialist, Technical Support

TNG Digital

Full Time

KL City

Gather problem logs or DB logs then escalating to the right team/individuals.
Gather data from logs or DB for reporting or statistic analytic.
Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...

Posted

2 days ago

Technical Support Engineer Technical Support Engineer

Whale Cloud

Full Time

KL City

Liaison with external parties and vendors to support integration and troubleshooting.
Provide the high-quality service for the clients to meet win-win cooperation.
Responsible for as assigned by the Project Manager. ...

Posted

4 days ago

Field Technical Support Field Technical Support

Hewlett Packard Enterprise

Full Time

KL City

Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.
Apply company solutions to meet highly complex customer needs.
Identify additional services that could lead to future service revenue growth. ...

Posted

7 days ago

Technical Support Analyst (Product Support) Technical Support Analyst (Product Support)

AvePoint

Full Time

KL City

Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
Contributing to public-facing articles based on found issues in our software ...

Posted

7 days ago

Technical Support Analyst Technical Support Analyst

AvePoint

Full Time

KL City

Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
Contributing to public-facing articles based on found issues in our software ...

Posted

12 days ago

Technical Support Engineer Technical Support Engineer

RIAmetric

Full Time

KL City

Experience working in healthcare or other regulated environments, with an understanding of data privacy and security best practices, is beneficial.
Relevant technical certifications or a diploma/degree in Information Technology, Computer Science, or a related field is preferred.
Ability to work on-site in WP. Kuala Lumpur, manage multiple service requests, and communicate clearly in written and spoken English. ...

Posted

12 days ago

Technical Support Engineer - AUS Support Technical Support Engineer - AUS Support

Sungrow

Full Time

KL City

Perform basic O&M by monitoring systems remotely and basic warranty work
Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
Continuously develop knowledge of all relevant products and services ...

Posted

12 days ago

Associate Specialist, Technical Support Associate Specialist, Technical Support

TNG Digital

Full Time

KL City

Monthly lifestyle allowance via TNG eWallet
Long-term rewards for your contributions
Mobile and broadband reimbursement ...

Posted

2 days ago

Executive - Global Technical Support Executive - Global Technical Support

TabSquare.AI

Full Time

KL City

Own the relationship and communication with clients throughout the course of a support query, providing periodic status updates.
Identify potential bugs in solutions and escalate issues to relevant internal teams for additional debugging.
Flag and notify potential high-impact infrastructure issues to internal teams. ...

Posted

a day ago

Transmission Technical Support Engineer Transmission Technical Support Engineer

Hiree

Full Time

KL City

Experience working with operator customers, NOC, field engineering teams or project teams to troubleshoot and resolve network issues.
Experience in customer/project coordination, including project meetings, fault reporting and issue follow-up/closure.
Relevant TM project / TM network experience is highly important. ...

Posted

4 days ago

L1.5 Technical Helpdesk Support L1.5 Technical Helpdesk Support

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
Deliver support through various communication channels, including telephone, email, and chat tools.
Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...

Posted

5 days ago

APAC Technical Support Leader APAC Technical Support Leader

GE Vernova

Full Time

KL City

Uphold safety, compliance, and quality standards in all technical interventions.
Drive standardization of troubleshooting guides, tools, and processes across APAC.
Build and expand the knowledge base to capture field learnings and best practices. ...

Posted

6 days ago

Technical Support Technical Support

Kamlax Global Technologies SDN BHD

Full Time

KL City

Configure payment methods, order types, receipt settings and other POS features.
Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
Perform remote installation, configuration and testing of POS systems. ...

Posted

23 days ago

Client Technical Support Analyst Client Technical Support Analyst

RBC

Full Time

KL City

Develop an understanding of key CLM objectives and align them with technical solutions
Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...

Posted

9 days ago

Server Technical Helpdesk Support Server Technical Helpdesk Support

SRG Asia Pacific Sdn. Bhd.

Full Time

KL City

Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
Deliver support through various communication channels, including telephone, email, and chat tools.
Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...

Posted

12 days ago

Technical Support Representative (Mandarin) Technical Support Representative (Mandarin)

KC Finity Sdn Bhd

MYR5,000 - MYR5,300 Per Month

Contract

Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station

Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
Stay updated on company policies, procedures, and operational processes.
Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...

Microsoft Office Computer Literacy

Posted

19 days ago

Technical Support Specialist Technical Support Specialist

ETeam

Full Time

KL City

Operate information technology production services in alignment with established protocols and service level agreements.
Collaborate with colleagues to maintain and improve operational efficiency.
Expert proficiency in IT Troubleshooting. ...

Posted

20 days ago

Information Technology Technical Support Information Technology Technical Support

Rosemallow Technologies Pvt Ltd

Full Time

KL City

Posted

14 days ago

Nadi Tech - Specialist, Technical Support Nadi Tech - Specialist, Technical Support

TNG Digital

Full Time

KL City

Monitor application performance, ensuring optimal functionality and uptime.
Coordinate with development teams to implement software updates, patches, and enhancements.
Frequent night activity may be needed for system update and maintenance activity ...

Posted

2 days ago