· Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
· Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability.
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Partner cross-functionally to deliver complex integration projects with multiple deliverables, aligned ownership, and appropriate escalation paths.
Coordinate with delivery, customer, product, and support teams to keep implementations moving forward through clear, appropriate communication channels.
Raise customer-impacting release or implementation concerns and help coordinate follow-up through the appropriate internal teams and channels.
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Collaborate closely with Business Analysts, Developers, and Technical Leads to ensure alignment between business requirements and system design, and to validate solution feasibility.
Design and review system integration approaches (APIs, web services, middleware) to ensure interoperability between systems and platforms.
Evaluate and recommend appropriate technologies, tools, and architectural approaches for client engagements, in alignment with best practices and standards.
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Leads the maintenance of all applications, every release cycle
Oversees the research, design, and delivering of solutions for multiple business units, while collaborating with analysts and business owners to deliver results in a timely manner
Review and assess current state to identify and recommend improvement opportunities
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