Jobs
Companies
Forums
300+ It Support Jobs in Petaling - September 2026 - High Salaries
Showing 335 jobs results for
"it support"
in Petaling
Never miss any updates for It Support jobs in Petaling
Manage Alert
Undisclosed
- Manage support tickets based on severity, impact, and SLAs; document troubleshooting steps, resolutions, and recurring issues.
- Collaborate with Development, QA, Infrastructure, and other teams to escalate issues, test fixes, and validate system updates.
- Set up new products, items, bundles, and promos; conduct QA testing, ensure production availability, and monitor product-related system concerns. ...
Posted
17 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
17 days ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
17 days ago
MYR1,800 - MYR2,200 Per Month
- Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
- Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
- Perform routine maintenance on network infrastructure. ...
Posted
12 days ago
Undisclosed
- Deliver exceptional customer service by actively listening to users' needs, addressing concerns, and ensuring user satisfaction throughout the support process.
- Contribute to the development and maintenance of a knowledge base with frequently asked questions and standard solutions to assist users in resolving common issues.
- Document issue resolutions, troubleshooting steps, and best practices for future reference and knowledge sharing. ...
Posted
10 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
15 days ago
Undisclosed
- Channel and escalate unresolved issues or complaints to relevant stakeholders or the next level of support in accordance with agreed procedures.
- Participate in ad hoc projects and initiatives as required.
- Proactively identify areas for service and process improvement and provide recommendations to the team leader. ...
Posted
15 days ago
Hakkōda, An IBM Company
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
8 days ago
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
9 days ago
MYR2,000 - MYR4,000 Per Month
- Online and manual data verification
- Check whether data entered through the online system is correct.
- Check manually entered data for completeness and accuracy. ...
Posted
8 days ago
MYR2,800 - MYR3,400 Per Month
- Escalate complex technical issues to senior IT personnel when necessary.
- Perform user account management, including setup, access control, and password resets.
- Install, configure, and maintain desktops, laptops, printers, and other IT equipment. ...
Posted
22 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
25 days ago
Undisclosed
- Engage directly with customers to understand needs, address inquiries, and build relationships. Collaborate with partners, providing enablement and ensuring alignment with Quantum's solutions.
- Prioritize exceptional customer experiences, driving business outcomes through innovative solutions. Build strong relationships with customers, partners, and internal teams.
- Lead the design of innovative storage solutions across defined market verticals, leveraging the full Quantum product portfolio. Align solutions with customer outcomes, industry best practices, and market trends. ...
Posted
25 days ago
MYR2,500 - MYR2,900 Per Month
- Maintain accurate hardware inventory, support asset disposal, and ensure compliance with asset policies.
- Log, track, and resolve support requests within SLA timelines and escalate unresolved issues when necessary.
- Assist with deployments, IT projects, and collaborate with internal teams to resolve escalated issues effectively. ...
Posted
a month ago
Undisclosed
- Able to work in Shift (Shift might be schedule on weekend and Public Holidays based on rotation)
- Work closely with USA helpdesk team to ensure smooth process handling and team development.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implement solutions. ...
Posted
25 days ago
MYR3,000 - MYR4,000 Per Month
- Collaborate with internal teams to facilitate timely issue resolution and keep customers informed of progress.
- Monitor pending tickets, follow up with relevant parties, and escalate issues to principals or customers when necessary.
- Provide 24/7 standby support on a weekly rotational basis to attend to incoming tickets. ...
Posted
25 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
23 days ago
Undisclosed
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
17 days ago
MYR3,000 - MYR3,500 Per Month
- Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
- Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
- Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
23 days ago
MYR3,000 - MYR3,500 Per Month
- Conduct preventive and corrective maintenance to ensure equipment reliability and optimal performance.
- Perform testing, validation, and quality inspections on repaired, incoming, and outgoing equipment.
- Assess equipment functionality and verify operational readiness prior to deployment or return to service. ...
Posted
23 days ago
Undisclosed
- Perform basic troubleshooting of hardware, operating system, connectivity, peripherals, and common application issues
- Identify, isolate, and gather relevant information for issues that cannot be resolved at Service Desk level.
- Escalate complex incidents and service requests to the appropriate internal support teams, principal vendors, or third-party vendors. ...
Posted
10 days ago
Boon Siew Honda Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Respond to dealer technical inquiries (calls, reports, emails)
- Guide technicians remotely with step-by-step solutions
- Escalate unresolved issues to factory ...
Posted
25 days ago
Undisclosed
- Resolve a high percentage of customer problems using the relevant tools and systems
- Manage end to end all calls logged, providing regular updates to customers on call status
- Complete follow-on actions as appropriate ...
Posted
5 days ago
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
9 days ago
MYR2,800 - MYR3,400 Per Month
- Minimum 1 year of experience in IT Helpdesk support.
- Proficient in spreadsheets and word processing software.
- Strong knowledge of Microsoft Windows operating systems. ...
Posted
a month ago
MYR2,600 - MYR3,400 Per Month
- Monitor and maintain servers, network devices, backups, and IT infrastructure.
- Perform system updates, patch management, and routine maintenance activities.
- Install, configure, and support PCs, laptops, printers, and other IT equipment. ...
Posted
22 days ago
MYR2,800 - MYR3,400 Per Month
- Fresh graduate are encouraged to apply
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing ...
Posted
22 days ago
Job searches related to “It Support”
Browse Location:
Browse Company:
More Companies
Browse "it support" Job By:
Browse "it support" Job By:
More Industries