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1,200+ It Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 1,218 jobs results for
"it support"
in Kuala Lumpur
Never miss any updates for It Support jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Opportunity to support customers via Phone, Chat, and Email
- International and Multicultural Work Environment
- Career Growth and Development Opportunities ...
Posted
20 days ago
Undisclosed
KL City
- Spring Boot
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- 5+ years of experience in software development using Java. ...
Posted
a month ago
Undisclosed
Malaysia
- Handle confidential information with discretion and maintain records and file.
- Provide ad-hoc support for cross-pillar Marketing initiatives
- Liaise with internal stakeholders and external vendors (where applicable). ...
Posted
14 days ago
MYR6,000 - MYR7,200 Per Month
KL City
- Perform incident triage, initial troubleshooting, and first-contact resolution based on established SOPs.
- Ensure tickets contain complete and accurate information to support further investigation.
- Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience. ...
Posted
a month ago
Undisclosed
KL City
- Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
- Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
- Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
a month ago
Undisclosed
KL City
- Work closely with an international and multicultural team
- Maintain high-quality service standards
- WE ARE HIRING ...
Posted
a month ago
Undisclosed
KL City
- Process Refunds & Returns: Follow established SOPs to process standard return requests, troubleshoot customer issues, and execute partial refund negotiations to protect revenue.
- Flag Logistical Variations: Monitor tracking statuses, flag shipping delays or delivery disputes, and report defective batch patterns to management or the warehouse team.
- Follow Team Documentation: Operate strictly within existing team SOPs while logging daily and weekly ticket volumes accurately. ...
Posted
19 days ago
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago
Undisclosed
KL City
- Incident and Request Management
- • Serve as the first point of contact for incidents and service requests related
- to data centre and cloud services. ...
Posted
a month ago
Undisclosed
KL City
- Assist in triage, resolution, and escalation of support tickets within SLAs
- Create and maintain internal knowledge base articles
- Communicate effectively with end users to understand their issues and guide them through solutions ...
Posted
a month ago
Core Banking - Senior L3 support Developer-.Net-SQL Core Banking - Senior L3 support Developer-.Net-SQL
RAPSYS TECHNOLOGIES PTE LTD
Undisclosed
KL City
- Work Mode: Work from Office
- This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago
Undisclosed
KL City
- Review balance sheet accounts and ensure appropriate supporting documentation is maintained.
- Assist in clearing historical intercompany, receivable, payable and other outstanding balances.
- Establish proper documentation and process to prevent recurrence of historical issues. ...
Posted
a month ago
Undisclosed
KL City
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum ...
Posted
a month ago
MYR2,700 - MYR3,000 Per Month
KL City
- Ensure compliance on Information System Security standards and Information System Security guidelines are adhere to within department.
- To assist BDs in developing new and maintain renewal Business and assist VP-EB in achieving designated GWP set for the department.
- To assist BDs in tracking of booked-in premium/monthly production. ...
Posted
a month ago
MYR10,000 - MYR10,000 Per Month
KL City
- Rotation Basis (Standard Working Hours & Standby Hours)
- Location: Kuala Lumpur, Malaysia
- JOB DESCRIPTION ...
Posted
a month ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Non-Voice Process: Chat & Email
- No Cold Calling ...
Posted
a month ago
Undisclosed
KL City
- Training: 4 weeks of fully paid professional training (no prior experience needed!)
- Growth: Rapid career progression and leadership development tracks
- Provide high-quality customer assistance via Chat & Email only ...
Posted
a month ago
Undisclosed
KL City
- Guest Experience
- Responsible Business
- Accountabilities ...
Posted
a month ago
Undisclosed
KL City
- Stakeholder & Communication Management: Serve as the primary contact for ETL operations, managing stakeholder communications, coordinating with Infrastructure, AIA Group teams, vendors, and partners for issue resolution, and supporting audit activities with required operational evidence.
- Process Governance & Continuous Improvement: Ensure compliance with security, audit, and IT governance standards by maintaining SOPs, runbooks, and knowledge bases, driving automation and monitoring improvements, and supporting DR drills, validation, and recovery assurance activities.
- Education: Bachelor’s Degree in IT, Computer Science, or related discipline. ...
Posted
a month ago
MYR2,500 - MYR2,800 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Maintain the reception area and common spaces, ensuring they are tidy, organized, and presentable at all times.
- Provide comprehensive administrative support, including scheduling appointments, managing calendars, and coordinating meetings.
- Assist with data entry, maintaining databases, and updating records with accuracy and efficiency. ...
Customer Service
Administrative Support
Skills Required
Customer Service
Administrative Support
Office Management
Communication Skills
Time Management
Data Entry
Scheduling
+5
Posted
2 months ago
Undisclosed
KL City
- Maintain an up-to-date cash flow projection, maximising cash flow performance through inventory, credit, collection, and disbursement controls
- Support the preparation of budgets, forecasts, and the hotel's month-end closing, including IHG and Owner reporting
- Prepare financial analyses of hotel performance, including variance explanations and recommendations ...
Posted
a month ago
Undisclosed
KL City
- High-Severity Leadership: Excellent interpersonal ability to manage P1/P2 crises and deliver technical root-cause analyses directly to enterprise customers and accelerate L1 L2 teams
- Ideal: Systems & Code Debugging skills, Strong Python coding/debugging skills, API troubleshooting, and distributed systems log analysis (Cloud Logging/Monitoring).
- Stakeholder management ...
Posted
a month ago
MYR3,200 - MYR3,200 Per Month
KL City
- Experience is a plus, but fresh graduates are encouraged to apply.
- Career growth (no seniority)
- 1 on 1 Training (no timeline) ...
Posted
a month ago
Undisclosed
KL City
- Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
- Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
- "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
a month ago
Undisclosed
KL City
- Opportunity to support customers via Phone, Chat, and Email
- International and Multicultural Work Environment
- Career Growth and Development Opportunities ...
Posted
a month ago
Undisclosed
KL City
- Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
- Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
- Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
24 days ago
MYR3,900 - MYR4,000 Per Month
KL City
- BOOK YOUR INTERVIEW SLOT ON WHATSAPP +919717793392
- Are you a Mandarin speaker who enjoys gaming? Join a leading gaming project in Kuala Lumpur.
- Location: KL Sentral, Kuala Lumpur ...
Posted
a month ago
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