1,100+ It Support Jobs in Kuala Lumpur - October 2026 - High Salaries

Showing 1,156 jobs results for "it support" in Kuala Lumpur
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KL City

  • If you're tired of a month-end close that is the same manual work every month, forever.
  • If you want to be part of a small team where your judgment carries weight from week one.
  • If you're interested in disrupting a US$5 trillion industry and being at the heart of insurance going digital. ...
Posted
a month ago

KL City

  • Data Management: Maintain and update pricing data in CRM systems, including product details, pricing tiers, and discounts.
  • Sales Support: Provide pricing information and guidance to sales representatives, addressing pricing inquiries and resolving customer concerns.
  • Reporting: Generate regular pricing reports and dashboards to track key metrics and identify trends. ...
Posted
a month ago

KL City

  • Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
  • Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
  • "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
20 days ago

KL City

  • Opportunity to support customers via Phone, Chat, and Email
  • International and Multicultural Work Environment
  • Career Growth and Development Opportunities ...
Posted
20 days ago

KL City

  • Collaboration: Build strong relationships with customers/partners and ensure strong collaboration with adjacent squads to support data acquisition needs and resolve issues promptly.
  • Customer Engagement: Lead the squad to deliver high-quality customer engagement and proactively increases customer self‑service opportunities in line with self-help strategy.
  • Operational Excellence: Implement best practices for workflow/process management, capacity allocation, and performance tracking. ...
Posted
a month ago

KL City

  • Build and sustain executive‑level relationships with key customers, channels, and partners.
  • Act as the senior customer advocate for the region.
  • Translate customer insights and market conditions into actionable regional strategies. ...
Posted
24 days ago

KL City

  • Prepare agendas, notices, board papers, resolutions, minutes, and AGM/EGM documentation
  • Act as key liaison between the Board, senior management, and shareholders
  • Maintain statutory registers, corporate records, and ensure timely and accurate filings ...
Posted
24 days ago
WFH

KL City

  • Troubleshoot and resolve functional issues and escalate technical issues when required.
  • Assist with workflows, user access, roles, permissions and master data maintenance.
  • Support UAT, system updates, patches and new feature releases. ...
Posted
24 days ago

KL City

  • Handle customer enquiries, complaints and product-related concerns through assigned customer support channels.
  • Understand customer needs and provide accurate and appropriate solutions based on established SOPs, product information and guidelines.
  • Provide basic product troubleshooting and guide customers through the appropriate troubleshooting steps. ...
Posted
a month ago

KL City

  • Negotiate matters related to manufacturing/packaging and issue purchase orders;
  • Prepare shipping documents, check custom clearance and oversee distribution based on GDP regulation;
  • Allocate optimised inventory stock (Product/Bonus/Sample) in each warehouse and administer appropriate environment of inventory stock; ...
Posted
a month ago

KL City

  • Align customers and internal teams with business goals to drive growth and achieve targets.
  • Responsible for revenue management, including accurate updates in the system, regular alignment with field teams and customers, rebate forecasting, payment and credit note handling, and ensuring audit compliance
  • Bachelor's degree preferred. Business, Economics or Supply Chain concentrations preferred. ...
Posted
a month ago

KL City

  • Work within a defined set of relevant product/network procedures, standards and practices
  • Deliver outcomes by implementing a course of action identified from a general range of solutions
  • 1st call Assist in providing technical support in the investigation and rectification of complex incidents ...
Posted
a month ago

KL City

  • Maintain an up-to-date cash flow projection, maximising cash flow performance through inventory, credit, collection, and disbursement controls
  • Support the preparation of budgets, forecasts, and the hotel's month-end closing, including IHG and Owner reporting
  • Prepare financial analyses of hotel performance, including variance explanations and recommendations ...
Posted
23 days ago

KL City

  • Collaborate with colleagues from different nationalities
  • fluent Korean speaker
  • Good English communication skills ...
Posted
20 days ago

KL City

  • Please rate your interest level in Sales & Marketing. From the scale of 1 - 10, 10 is the highest.
  • Are you looking for opportunity in KL/Selangor?
  • Are you currently based in Klang Valley? ...
Posted
20 days ago

Malaysia

  • Handle confidential information with discretion and maintain records and file.
  • Provide ad-hoc support for cross-pillar Marketing initiatives
  • Liaise with internal stakeholders and external vendors (where applicable). ...
Posted
17 days ago

KL City

  • Monitor situations and provide up-to-date information cross-functionally
  • Work with analysts to research various topics and keywords to provide early warning signals for current events and trends happening globally
  • Acknowledge and staying up to date on all team process updates ...
Posted
24 days ago

KL City

  • Opportunity to support customers via Phone, Chat, and Email
  • International and Multicultural Work Environment
  • Career Growth and Development Opportunities ...
Posted
24 days ago

KL City

  • Manage Active Directory and Microsoft Entra ID user accounts, group policies, permissions, and access controls.
  • Troubleshoot Windows 10/11, Microsoft Office applications, and enterprise desktop environments.
  • Support Azure cloud services, user identity management, and basic cloud administration. ...
Posted
a month ago

KL City

  • Responsibilities include, but are not limited to, the following:
  • • ServiceNow Solution Delivery
  • Lead the design, development, testing and deployment of ServiceNow ITSM and ITOM capabilities, configurations, integrations and automation solutions that support service insourcing, operational efficiency and continuous improvement across GIT Operations. Ensure solutions meet business requirements and deliver measurable operational value. ...
Posted
a month ago

KL City

  • Process Refunds & Returns: Follow established SOPs to process standard return requests, troubleshoot customer issues, and execute partial refund negotiations to protect revenue.
  • Flag Logistical Variations: Monitor tracking statuses, flag shipping delays or delivery disputes, and report defective batch patterns to management or the warehouse team.
  • Follow Team Documentation: Operate strictly within existing team SOPs while logging daily and weekly ticket volumes accurately. ...
Posted
23 days ago

KL City

  • Investigate MDCA alerts, user activities, connected applications, cloud-discovery information, activity policies, anomaly detections, and connector health
  • Review Purview alerts and events related to Information Protection, sensitivity labels, Data Loss Prevention, Endpoint DLP, Insider Risk Management, and Data Lifecycle Management
  • Collect screenshots, diagnostic packages, logs, alert details, policy status, connector status, audit records, and validation outputs required for issue investigation ...
Posted
a month ago

KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago

KL City

  • Incident and Request Management
  • • Serve as the first point of contact for incidents and service requests related
  • to data centre and cloud services. ...
Posted
a month ago

KL City

  • Assist in triage, resolution, and escalation of support tickets within SLAs
  • Create and maintain internal knowledge base articles
  • Communicate effectively with end users to understand their issues and guide them through solutions ...
Posted
a month ago

KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
a month ago

KL City

  • Guest Experience
  • Responsible Business
  • Accountabilities ...
Posted
a month ago

KL City

  • Language: Professional fluency in Korean (TOPIK 5/6 level) and communicative English.
  • Experience: Fresh grads are welcome! We provide 4 weeks of paid training.
  • "Experience Kuala Lumpur! We are looking for fluent Korean speakers to join our multicultural team. We provide Full Visa Sponsorship, Flight Tickets, and Accommodation to help you settle in." ...
Posted
a month ago

KL City

  • Record complete and accurate interaction notes, case classifications, actions taken, and follow-up requirements in the customer service system.
  • Take ownership of each interaction through resolution or confirmed handover, minimising unnecessary transfers and repeat contacts.
  • Apply approved scripts, standard operating procedures, knowledge articles, and regulatory controls consistently. ...
Posted
a month ago