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900+ It Support Jobs in Federal Territory - October 2026 - High Salaries
Showing 914 jobs results for
"it support"
in Federal Territory
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Manage Alert
Accenture Southeast Asia
Undisclosed
KL City
- Monitor service desk queues and ensure incidents are resolved within agreed service level targets.
- Provide clear and professional communication to users regarding issue status, resolutions, and service updates.
- Collaborate with cross-functional teams to support incident resolution and continuous service improvement initiatives. ...
Posted
18 days ago
Undisclosed
KL City
- Employment : Permanent
- Details :
- This is a technical Global Service Desk role providing full-landscape support across Wintel, Active Directory, Azure/M365, and UTM networking. ...
Posted
13 days ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
25 days ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Ensure network availability, security, and reliability.
- Configure and maintain network devices, including routers, switches, firewalls, wireless controllers, and access points.
- Perform network optimization, performance tuning, and capacity planning. ...
Posted
25 days ago
E-CONTENT (M) SDN BHD
MYR1,700 - MYR2,000 Per Month
- Proactive, independent, and understanding of the pressures and demands of clients.
- Experience in IT Network Operation capacity or/and a good understanding of the IT support operation is an advantage
- Fresh graduate with good learning attitudes is encouraged to apply ...
Posted
a month ago
Gprop Systems Sdn. Bhd.
MYR2,500 - MYR3,500 Per Month
Bangsar South
- Ensure important support matters communicated through other channels are properly recorded and tracked through the Support Ticket module where necessary.
- Troubleshoot system-related issues and guide clients on the correct use of the Gprop system.
- Identify whether an issue relates to user operation, system configuration, data, hardware/integration or a technical/system problem, and escalate it to the appropriate internal team when necessary. ...
Posted
a month ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
4 days ago
Abhidi Solution Private Limited
MYR8,000 - MYR8,000 Per Month
KL City
- Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
- Oversee the disposal, redeployment, and reclamation of hardware assets.
- Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
a month ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
a month ago
Undisclosed
KL City
- Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
- Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
- Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
20 days ago
Undisclosed
KL City
- Communication Skills: Strong verbal and written communication with technical and non-technical stakeholders.
- Technical Proficiency: IT infrastructure, service management tools, and IT best practices.
- Leadership Qualities: Team mentoring, conflict resolution, coaching, and retention strategies. ...
Posted
a month ago
Undisclosed
KL City
- Builds effective relationships with colleagues, clients, customers and business partners.
- Excellent analytical skills
- Developing Others – Builds the skills and competencies of others and guides appropriate behaviours. Creates opportunities for the development and growth of others. ...
Posted
12 days ago
Undisclosed
KL City
- *Role Overview*
- The Service Desk Analyst – Level 1 provides first-line technical support to end users, ensuring timely resolution of IT issues in a fast-paced service environment. This role involves troubleshooting hardware and software problems, managing access rights, and delivering high-quality customer service across multiple communication channels.
- *Key Responsibilities* ...
Posted
22 days ago
Undisclosed
KL City
- Troubleshoot and support Microsoft 365 applications, endpoint devices, and workplace technologies.
- Escalate complex incidents to local support teams or specialist groups, ensuring complete and accurate handovers.
- Maintain high-quality ticket records that support reporting, analysis, and efficient downstream resolution. ...
Posted
a month ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Ensure high-quality, customer-focused support for Japanese-speaking users through clear and effective communication.
- Conduct regular virtual team meetings, training sessions, and knowledge sharing to foster team development and maintain up-to-date technical expertise.
- Analyse support metrics and generate reports to identify trends, improve processes, and optimize team performance. ...
Posted
18 days ago
Technical Service Desk Agent (Japanese Speaker N2 and Above) Technical Service Desk Agent (Japanese Speaker N2 and Above)
Transcosmos Malaysia Sdn Bhd
MYR8,000 - MYR9,000 Per Month
KL City
- Effectively resolve enquiries from end users in a considerate, accurate, and timely manner
- Manage incidents and service requests and devise solutions to resolve issues
- Manage end-to-end ticket life-cycle coordination. SLA is very critical in client’s environment. ...
Posted
a day ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Troubleshoot server and database issues to minimize downtime and operational impact.
- Monitor system performance and proactively identify potential issues.
- Implement and maintain system security controls to protect IT infrastructure and company data. ...
Posted
25 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
a month ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
a month ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- § Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
- § Compose thoughtful, personalized responses for a variety of end user requests
- § Effectively resolve enquiries from end users in a considerate, accurate, and timely manner ...
Posted
25 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
a month ago
Undisclosed
KL City
- You are expected to proactively contribute to the continuous improvement of our support processes.
- Friendly and experienced colleagues will provide training until you are ready to take on your responsibilities independently.
- You will also support the preparation of monthly utilization reports for Service Managers. ...
Posted
a month ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
a month ago
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- • Performing troubleshooting to identify the problem/issues related to desktop, laptop, application/software and printer
- • Candidate must possess or currently pursuing a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.
- • Internship position(s) for duration of 6 month(s). ...
Posted
a month ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
a month ago
Undisclosed
KL City
- Monitor ticket queues, backlog, service performance, and workload distribution to ensure effective service delivery.
- Ensure appropriate regional coverage through effective resource planning, shift management, and absence management.
- Oversee end-user support services including incident management, request fulfilment, endpoint support, and workplace technologies. ...
Posted
21 days ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
a month ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
25 days ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
a month ago
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