Develop and execute sourcing strategies through direct search, employee referrals, job portals, social media, recruitment agencies, and networking channels.
Validate workflows and outputs, improve accuracy, reliability and efficiency based on user feedback, and maintain practical workflow documentation and user guides.
To achieve strategic objectives as required by the franchise (e.g. market growth, sales growth, growth of accounts, formulary listings, new product market priming)
Track tickets via mailbox for case escalation, ensuring timely assignment of tickets and providing necessary follow-up actions to assist the ticket requestor according to Service Level Agreements (SLAs)