Participate in system testing and changes with the relevant stakeholders as required. Analyze and review the impact of changes to the current process, and work closely with Technology to ensure successful deliveries.
Handing over the solution to Delivery organization for the successful customer bid and supporting the delivery over a period to get the solution delivered as per the solution designed.
Regional Account Management: Maintain strong relationships with existing laundry operators and regional clients (including Malaysia and regional markets) to ensure high product retention and customer satisfaction.