Builds productive internal and external business partnerships.
Participates in pre- and post-customer meetings to determine strengths and weaknesses of sales approach/solutions and monitors customer needs through account strategy sessions.
Reviews account information to identify opportunities, provides guidance to sales management on positioning and selling solutions, and participates in strategy meetings.
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Adapt and tailor technology solutions to ensure compliance with regional requirements, including security practices, data regulations and other local needs
Provide ongoing technical support and expertise to regional users, ensuring high system performance and minimizing operational disruptions
Contribute to the full application lifecycle, from initial concept and development through to deployment and ongoing maintenance and support
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Ensure claims are processed within defined turnaround time (TAT), productivity, and quality benchmarks, balancing speed with accuracy and service excellence.
Identify, investigate, and escalate potential fraud, abuse, or leakage risks, working closely with the Fraud Investigation Unit and relevant stakeholders to support effective risk mitigation.
Manage claims requiring additional information by preparing clear, professional, and compliant correspondence to claimants, healthcare providers, and third parties, ensuring timely follow‑ups and resolution.
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Ensuring the accuracy of project balance sheet, income and cash flow statements, and monthly/quarterly forecast and participating in opportunity/risk identification, monitoring risk mitigation measures, and ensuring they are timely implemented.
Promoting commercial awareness in the project team and providing commercial input to the project execution plan (such as T&Cs in supply management, claims, back-to-back conditions).
Ensuring adherence to ABB’s corporate governance, integrity, assurance, internal controls, and business specific finance directives and instructions.
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Exercise customer-centric business thinking, addressing customer needs ranging from overarching commercial strategy to complex operational, technical integration, and IT security challenges
Conduct market intelligence, competitive analysis, and customer segment profiling to identify new growth opportunities across both public and private healthcare sectors
Lead promotional campaigns, customer workshops, participation in industry congresses, and capability building for local commercial teams to build brand authority in digital health
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Building technical thought-leadership in Cloud Computing/Linode to support overall Akamai APJ business growth
Have 5 years+ of relevant experience working in a customer facing technical role with cloud/ hosting provider company
Demonstrate successful experience in architecting complex IaaS solutions for customers. Possess professional architect level certifications from AWS/GCP
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Assisting in designing solutions across public, private and hybrid cloud environments, including cloud migration, modernisation, infrastructure, infra security and DR/BCP.
Work closely with Sales, Product, Delivery, Managed Services, Security, Finance and Bid Management to ensure solutions are technically sound, deliverable and commercially competitive with healthy business margins.
Engage AWS, Microsoft Azure, Google Cloud, Alibaba, Tencent and other technology partners to develop joint solutions, technical capabilities and go-to-market opportunities.
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Assist in developing AI solution architectures, HLD/LLD, data-flow designs, sizing, BoM, costing, implementation roadmaps and proposals for RFI/RFP/tenders.
Design solutions across generative AI, LLMs, machine learning, computer vision, NLP, intelligent automation, conversational AI, agents and predictive analytics.
Architect enterprise AI platforms across public, private and hybrid cloud, including data platforms, training, fine-tuning, inference, RAG, vector databases, APIs and MLOps/LLMOps.
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Develop HLD/LLD, architecture diagrams, sizing, BoM, costing, migration approach and technical proposals for RFI/RFP/tender opportunities.
Assisting in designing solutions across public, private and hybrid cloud environments, including cloud migration, modernisation, infrastructure, infra security and DR/BCP.
Work closely with Sales, Product, Delivery, Managed Services, Security, Finance and Bid Management to ensure solutions are technically sound, deliverable and commercially competitive with healthy business margins.
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Assist in developing AI solution architectures, HLD/LLD, data-flow designs, sizing, BoM, costing, implementation roadmaps and proposals for RFI/RFP/tenders.
Design solutions across generative AI, LLMs, machine learning, computer vision, NLP, intelligent automation, conversational AI, agents and predictive analytics.
Architect enterprise AI platforms across public, private and hybrid cloud, including data platforms, training, fine-tuning, inference, RAG, vector databases, APIs and MLOps/LLMOps.
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