Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
General Business Operations: Support management in coordinating daily operational matters. Assist with internal communication and coordination between departments. Perform other reasonable administrative and business support duties as assigned by management.
Act as a technical leader, resolving complex BIM-related issues and providing hands-on mentorship to BIM Modelers on advanced modeling and coordination practices.