Update our internal databases with information about customer issues and useful discussions with customers for knowledge and record for solution.
Collecting prompt and accurate customer feedback and analysing to ensure product optimization and improvement of end-user experience.
Participates in development of client training programs by identifying learning issues and recommending instructional language for features and functionalities.
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Nocoly is a Hong Kong-headquartered enterprise software company focused on no-code / low-code Hyper Application Platform (HAP). We help enterprises and partners build business applications, automate workflows, integrate systems, and improve digital operations.
We are expanding in Southeast Asia and building our partner ecosystem in Malaysia.
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