Assist in other customer relations or collection efforts. It may be required to support in customer collection issues or other customer relationship management.
Other duties as assigned by supervisor.
Education: Bachelor’s degree or Associate’s degree preferred however, prior equivalent experience and training will be considered in lieu of formal degree.
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Sales & Negotiation: Present tailored solutions, negotiate prices and terms, and secure sales agreements to close deals and achieve revenue goals.
CRM & Reporting: Maintain accurate and up-to-date records of sales activities, client interactions, and performance metrics within the company's CRM system.
Market Intelligence: Stay informed on industry trends, product updates, and competitor activities to maintain a competitive edge.
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Maintain and update the activation tracker for the Central On-Trade sales team.
Collaborate closely with the Marketing team to coordinate brand activations, ensuring efficient handling of logistics, timelines, and post-activation reporting.
Closes sales by establishing rapport with potential customers, expounding on the benefits of business unit solutions and service capabilities; overcoming objection, etc.
Proactively keeping up to date on product knowledge and market trend by participating in educational opportunities offered by S&N or other appropriate channels.
Accountable for customer satisfaction and providing high quality service.
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Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement in sales processes and customer satisfaction, respond to customer orders and queries promptly, and collaborate with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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Monitor and report on competitor activities, track performance against key performance indicators (KPIs) and sales plans, and maintain accurate customer and sales data within the Customer Relationship Management (CRM) system
Drive continuous improvement in sales processes and customer satisfaction, respond to customer orders and queries promptly, and collaborate with internal stakeholders to ensure timely product delivery and long-term key account relationship development
Administrative duties and coordination tasks as required
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