Prepare, maintain, and regularly update Account Plans for both existing and prospective customers to support strategic account development.
Develop accurate sales forecasts (weekly/monthly), and ensure timely submission of proposals, tenders, and quotations.
Proactively gather and provide feedback on network performance, service quality, and customer issues to relevant stakeholders for continuous improvement.
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Provide monthly reporting on assigned vertical secured and revenue attainment as well as non-financial reporting to management team.
Be proactive to liaise, develop relationships and influence customer(s) to maintain a long-term service relationship, ensure customer satisfaction at high level.
Develop sales leads and identify customer requirements.
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We are currently seeking an experienced Warehouse & Logistics Manager to lead our warehouse operations at KLIA, ensuring operational excellence in inventory management, SAP transactions, customs clearance, and material support for maintenance and project activities.
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Develop and oversee lead-generation campaigns, working closely with the Sales team to ensure marketing activities generate relevant and qualified leads.
Lead the digital promotion of product launches, events, webinars and other customer engagement initiatives.
Monitor and analyse campaign performance, engagement, leads and conversions, and provide recommendations to continuously improve marketing effectiveness.
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Stakeholder Engagement: Collaborate with process owners to discuss audit findings and track the implementation of corrective action plans.
Quality Assurance (Assistant Manager level): Supervise junior auditors and review workpapers to ensure all documentation meets high standards of accuracy and evidence.
Process Improvement: Identify operational bottlenecks and governance gaps specifically within a large-scale manufacturing environment.
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Conduct research and prepare materials for advisory projects focused on employment tax planning.
Address and resolve employer and expatriate concerns by offering timely guidance on tax compliance and advisory topics. Exhibit strong communication skills, with the ability to influence and persuade clients and stakeholders effectively.
Manage multiple projects and assignments while ensuring service delivery meets agreed standards.
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Build trusted relationships with business leaders across Operations, Engineering and supporting functions to deliver people strategies that enable business performance
Complete job evaluations on new or reclassified roles, review benchmark market data, make recommendations for salary range and job classification, and update systems post approval.
Support the administration of incentive programs, variable bonus plans, retention programs, and recognition initiatives.
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Digital Marketing & Campaigns – Plan and manage marketing campaigns across digital and social media channels, develop relevant content and creative materials, and monitor campaign performance to improve results.
Events & Exhibitions – Plan and coordinate customer events, seminars, webinars, trade fairs and exhibitions, including event communications, promotional materials, branding and overall execution.
Sponsorships & Partnerships – Identify suitable sponsorship and partnership opportunities, coordinate approved activities and evaluate their effectiveness and business value.
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