Leading and develop strong service-oriented team in International Hospitality and ensuring high degree of customer service delivery to our customers.
Other duties as requested commensurate with the level of the position.
The responsibilities of this position require the incumbent to be flexible in their approach. There may be a requirement to occasionally work outside of and in addition to contracted hours.
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Leading and develop strong service-oriented team in International Hospitality and ensuring high degree of customer service delivery to our customers.
Other duties as requested commensurate with the level of the position.
The responsibilities of this position require the incumbent to be flexible in their approach. There may be a requirement to occasionally work outside of and in addition to contracted hours.
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Ensure the TPRM programme supports "adequate procedures" expectations under global anti‑bribery, sanctions, and financial crime frameworks
Support remediation actions, conditions of engagement, and contractual controls where third‑party risks are identified, working with Legal and Procurement
Ensure commissioning activities are completed safely, efficiently, and on schedule.
Oversee testing and commissioning of GIS/AIS, transformers, HV/MV switchgear, protection and control systems, SCADA, and grid communication interfaces.
Verify system functionality, interlocking, protection coordination, and control logic.
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Prepare audit findings and audit working papers to ensure that adequate documentation exists to support the completed audit and conclusions and continuously update supervisor on the progress of the audit.
Ensure that audit findings and recommendations are clearly presented to the management during exit meeting and the audit report is issued as per deadline.
Perform review on ad-hoc basis, such as enhancement in the policy and procedures, investigations and special projects, as and when required by the Regulators, Board Audit and Risk Management Compliance Committee and Chief Executive Officer.
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Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio management.
Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner.
Ensure that banking facilities offered to clients are structured in compliance with credit lending policies.
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Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.
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