Establish and maintain strong relationships with key stakeholders, including real estate agents, developers, and financial advisors, to generate referrals and partnerships.
Ensure all sales activities and processes comply with internal policies, regulatory requirements, and ethical standards.
Oversee the entire mortgage sales pipeline, from lead generation and application to approval and disbursement, ensuring a smooth and efficient customer journey.
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Stays abreast of new tools, websites, and strategies for effective sourcing; tracks and monitors effectiveness of sourcing strategies.
Actively monitors and builds a presence on professional social networking sites, user groups, and blogs to capture active and passive talent.
Lead Campus recruitment focused on identifying and attracting young pool of candidates for various roles within the organization at the entry level.
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Ensure walk-in PB customers are attended in a timely & accurately manner
Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc
Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM/IPPC/BANCA license has been obtained)
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Planning & Tracking: Develop, monitor, and update detailed Program Plans/Work Breakdown Structures (WBS), including resource allocation. Track project performance against phase gates, specifically analyzing short- and long-term goals.
Governance & Tools: Manage daily program operations throughout the program life cycle, utilizing corporate project management tools such as Smartsheet.
Documentation: Create, maintain, and share comprehensive project documentation and plans with clients and staff members.
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Ensure compliance with safety, regulatory, and statutory requirements in both Malaysia and Singapore.
Manage energy supply contracts, optimizing cost efficiency and system reliability.
Oversee the design, operation, testing, commissioning, and maintenance of AFC systems (gates, Ticket Vending Machine (TVM), Passenger Service Machine, Station computer, mobile application, back-office systems).
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Ability to plan and execute content calendars, manage multiple projects and deadlines, and coordinate with designers, marketers, and external partners.
Comfort with user and market research, including interviewing users, synthesizing insights, and translating findings into content and brand strategies.
Excellent written and verbal communication skills in English; proficiency in Bahasa Malaysia or other regional languages is an advantage.
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