Coordinate with branches and partners on data submissions, Standard Operating Procedure updates, operational readiness checks and implementation follow-through.
Monitor operational performance and data trends to identify recurrent or emerging issues, process and data gaps, implementation risks and improvement opportunities, and recommend appropriate follow-up actions.
Provide evidence-based recommendations to support prioritisation of workstreams and achievement of programme targets.
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Events & Roadshows: Plan and execute product launches, community wellness roadshows, live demonstrations, and participation in regional medical conventions.
B2B & Partnerships: Build strategic relationships with healthcare professionals, KOLs, corporate wellness initiatives, and hospital networks to boost brand credibility.
Content & PR: Lead PR initiatives, press releases, media relations, and storytelling content that position BUZUD’s technology accurately.
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Ensure business IT systems implemented are thoroughly tested, enable governance and support operations of subsidises schemes administration for subsidised care products and/or services.
Lead team to implement change management initiatives on enhancements of business IT systems.
Oversee team to analyse data to draw insights for management reporting, governance and performance monitoring of care providers or vendors as well as define subsidises schemes data governance framework.
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Establish performance metrics, monitor social and media effectiveness, and use insights to optimize communications strategies and campaigns.
Support brand reputation management and stakeholder engagement while ensuring message consistency across all external touchpoints.
Partner with Brand, Content, Product, Commercial and Insights teams to identify opportunities that connect customer insights with commercial and brand priorities.
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